Andrea DiMaio

The US Navy has published a “one-stop-shop of its social media pages across various social media sites”. This is both a simple and a great idea. This directory serves multiple purposes:

It works as an inventory tool. Once different parts of a complex organization start establishing their presence on social media, it is easy to lose [...]

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This afternoon I had a very interesting meeting with a government organization that is developing its own social software platform, mostly based on open source software, to be used by several government agencies. The platform supports wikis, forums, social networking and other typical web 2.0 functionalities, and is being used by about 4 percent of [...]

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Last Friday I spent an hour with several people from a county government in the U.S.. we had a very interesting conversation about the role of social media in engaging citizens. The population in that county is relatively affluent, young and indeed quite difficult to interest in government. Further, there does not seem to be [...]

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This week at Gartner Symposium in Orlando with countless conversations with government clients has confirmed my belief that agencies in all tiers of government and jurisdictions need to face the challenges and opportunities presented by social media, and they must do so earlier rather than later.
I met three categories of clients:

Have-nots.. They usually work in [...]

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A survey of 1,400 CIOs in the US published by Robert Half Technology (see press release) shows some interesting – and indeed worrying – results about the number of enterprises that prevent their employees from accessing social media sites from the workplace.
Here are the results:
CIOs were asked, “Which of the following most closely describes your [...]

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Yesterday I was chatting with a client in a state agency about trends that will impact state & local government in the next two years. One of them was around the evolving role of employees and how they will be empowered by social media, open government data and more in general what people refer to [...]

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I just read a fascinating post by Ethan Zuckerman about the sustainability of social networks. He looks at a number of Internet ventures, at fee-based models, at advertisement-based models. He observes that
… Niche content can support itself via advertising, and search engines will continue to divert us to advertisers as we search for useful content… [...]

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Over the last year or so GovLoop, a social network initiated by a DHS employee, Steve Ressler, has morphed into one of the most important electronic “agoras” where federal and non-federal employees,a s well as people from all over the world interested in Government 2.0 can exchange ideas. Yesterday GovLoop announced that it is being [...]

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I intended to write this post before, but I have been travelling last week (with a few flight connection and lost luggage hiccups). So it is only now that I can put a few thoughts down in writing on what I believe is one of the most important (but not  too widely publicized or commented) [...]

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Earlier today I was having a conversation with European clients in the social security domain and we were discussing about the impact of government 2.0 in that domain. The usual examples came up, ranging from the role of communities in child welfare, to how to leverage LinkedIn to re-employ unemployed people. But none of those [...]

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