Gartner Blog Network

Entries Categorized as 'smart government'

When It Comes to Government and Technology, China Is Much Closer Than We Think

by Andrea Di Maio  |  May 28, 2013  |  1 Comment

I spent my first week ever in Beijing, where my local colleague gave me ample opportunities to meet clients and prospects – both government organizations and IT vendors – as well as to discover some of the beauties of this formidable country, like the well-known Forbidden City or the less-known but equally impressive contemporary architectural […]

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Category: e-government smart government     Tags: ,

How Government CIOs Can Win the Digital Battle

by Andrea Di Maio  |  May 22, 2013  |  2 Comments

Last week I spoke to a local government CIO about innovation. We discussed about the impact of digital, open data, social media and more. When I made my usual point about the imbalance in the use of open data and more in general of digital innovation toward external impact and the apparent disregard for how […]


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Smart Cities Need Senior People, Not Just Geeks

by Andrea Di Maio  |  April 22, 2013  |  3 Comments

When people talk about smart cities, there seems to be an implicit assumption that those who get the concept and are able to lead the change must be demographically young. The same applies with other recent technology-driven phenomena, such as open government or government 2.0. Datapaloozas. hackatons, hangouts, unconferences: people who are over 40 can […]


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Smart Cities Are Not Intelligent: They Are Astute

by Andrea Di Maio  |  December 14, 2012  |  4 Comments

Yesterday Gartner held a local briefing in Milan on the topic of Smart Cities. This was attended by local government, vendors and research organizations. Bettina Tratz-Ryan, who is our lead for Sustainability research, and myself were joined by Renato Galliano, Director for Economic Innovation and University of the City of Milan, and Michele Vianello, General […]


Category: e-government Europe and IT smart government     Tags:

Obama’s Victory Speech: Why Change and Forward is Not Enough for Government IT

by Andrea Di Maio  |  November 8, 2012  |  Comments Off

Like many people around the world, I listened to the US President’s speech after his victory at the last election. I found one sentence particularly inspiring: “America is not about what can be done for us. It is about what can be done by us, together, through the hard and frustrating, but necessary work of […]

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How To Forget BYOD and Still Be Loved By Your Clients

by Andrea Di Maio  |  October 12, 2012  |  Comments Off

A few days ago I gave a presentation about the future of government CIOs to the IT and business staff of a local government in the Netherlands. This is a rather affluent city, and one of the happy few that – thanks to its location and tax revenues – does not seem to have any […]

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It Is Time for Industry, Government and Consumers To Get Serious About IT Ethics

by Andrea Di Maio  |  October 4, 2012  |  2 Comments

(WARNING: this is an unusually long post for my blog. However I want to set the foundations for a dialogue and new line of research, and I hope my reader will find it worthwhile) Over the last many years, information technology has been celebrated as a driver of business and social innovation, with an impact […]


Category: public value of IT smart government     Tags: ,

When Government IT Mandates Can Be Counterproductive

by Andrea Di Maio  |  September 27, 2012  |  3 Comments

Last Monday I had an inquiry with a small software vendor about a recently approved amendments to the Italian Digital Government Code according to which governments should favor open source vs. proprietary solutions. Article 68 says (see here, in Italian): Proprietary software acquisition is allowed only when a technical and economic evaluation shows that pre-.existing […]


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Making Smart Cities Really Smart Takes a Change of Emphasis

by Andrea Di Maio  |  September 24, 2012  |  4 Comments

Last Thursday I attended a panel about Smart Cities in the context of the ICT competitiveness week, organized by DG CONNECT of the European Commission. The purpose was to discuss how both the European vendor community and European cities can best position themselves in this growth market as competitive in terms of securing a growing […]


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Technology Is Almost Irrelevant for Smart Cities To Succeed

by Andrea Di Maio  |  August 10, 2012  |  7 Comments

Yesterday and earlier today I had two quite interesting and revealing conversation on the overhyped theme of smart cities. The first one was about how to determine a set of criteria, toolkits, frameworks and so forth to advise cities about how to build a roadmap and self-assess with respect to “smartness” objectives. The second was […]


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