by Andrea Di Maio | December 21, 2011 | 1 Comment
A couple of years ago, when interest in cloud computing was starting in the public sector, I wrote a note about Shared Services in Government: Obscured by the Cloud? (client access required, any reference to the Pink Floyd’s album is unintentional, although it may reveal some of the author’s musical tastes). The note stated that [...]
Category: cloud shared services in government Tags:
by Andrea Di Maio | November 17, 2011 | 3 Comments
I am getting close to the end of the Gartner Symposium in Gold Coast and a few conversations with clients have been about shared services and consolidation. Australia has quite a tradition with shared services, as many states have implemented and run shared services for quite a few years. Today many governments around the world [...]
Category: cloud shared services in government Tags: consolidation, symposium
by Andrea Di Maio | September 23, 2010 | 5 Comments
Yesterday I met with a government-funded organization that develops innovative e-government solutions for various departments, through a combination of national and European funding schemes. Earlier I had also discussed with a central agency in charge of common architectures and interoperability. The topic of both conversations was how to evolve their mission and strategic objectives recognizing [...]
Category: e-government shared services in government Tags: CIO
by Andrea Di Maio | September 8, 2010 | Comments Off
Browsing through the first responses to our online survey on top business and IT issues for government organizations in 2011 (by the way, please respond if you did not already), I have noticed that cost cutting, cost containment or cost optimization (more or less politically correct variations of the same topic) is still among the [...]
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Category: shared services in government Tags: cost cutting, innovation
by Andrea Di Maio | August 24, 2010 | Comments Off
During my stay in Finland I had a number of interesting meetings, two of which with CIOs having responsibility respectively at the national and local government level. In one case, the CIO is overseeing a significant consolidation and centralization program that will rationalize computing assets and applications from several different agencies . While a shared [...]
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Category: shared services in government Tags: cloud computing, Europe
by Andrea Di Maio | December 8, 2009 | 3 Comments
Over the last several years we have witnessed a move towards greater consolidation and centralization of IT assets and IT-intensive processes across several jurisdictions. Some of these have taken the form of true shared services, where different government organizations use and jointly manage those assets, while others have moved more decisively toward sheer centralization, where [...]
Category: cloud shared services in government Tags: consolidation, government cloud
by Andrea Di Maio | December 3, 2009 | 2 Comments
I just read that Sir Peter Gershon has been recognized as the 7th most influential “person, product, organisation, trend or event” for 2009 by Computerworld Australia. This is an impressive achievement, if you think he is ahead of virtualization (at number 9) and netbooks (at number 8). Sir Peter Gershon is the person who led [...]
Category: shared services in government Tags: efficiency
by Andrea Di Maio | April 22, 2009 | 1 Comment
On April 21st, the HM Treasury released the final Operational Efficiency Program report, which contains a series of recommendations from appointed advisors to improve the efficiency of the UK public sector by addressing five areas, i.e. back-office and IT, collaborative procurement, asset management and sales, property and local incentives and empowerment. The UK government has [...]
Category: shared services in government social networks in government Tags: Gershon, OEP, UK government
by Andrea Di Maio | November 28, 2008 | 4 Comments
The interoperability of technologies, data and applications across different government agencies, tiers and jurisdictions has been a keystone of e-government and government transformation programs for almost a decade. The nirvana of any such program is to achieve seamless integration between processes and applications, to make the structure of government invisible (or irrelevant) to service delivery, [...]
Category: e-government shared services in government Tags: interoperability, open standards
by Andrea Di Maio | October 27, 2008 | 2 Comments
Sir Peter Gershon, who developed the famous Efficiency Review for the UK government in 2004, recently released a similar report for the Australian government. Among other things, the report includes a very enlightening section on shared services: [...] 5.3.3 Consider shared services carefully The review received a number of inputs from industry indicating the significant [...]
Category: shared services in government Tags: shared services
