Andrea DiMaio

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Entries Categorized as 'shared services in government'

A Year in Review: Top Ten for Smart Government in 2012

by Andrea Di Maio  |  December 20, 2012  |  5 Comments

For the fourth year in a row, here is my (absolutely personal) top ten in the area of government innovation.  Over the last three years the title was “Top Ten for Government 2.0”, but this term is less relevant today. What is relevant is to focus on how governments around the world are looking for […]


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Obama’s Victory Speech: Why Change and Forward is Not Enough for Government IT

by Andrea Di Maio  |  November 8, 2012  |  Comments Off

Like many people around the world, I listened to the US President’s speech after his victory at the last election. I found one sentence particularly inspiring: “America is not about what can be done for us. It is about what can be done by us, together, through the hard and frustrating, but necessary work of […]

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Government Shared Services and Cloud: Friend or Foe?

by Andrea Di Maio  |  October 23, 2012  |  2 Comments

Yesterday my colleague and friend John Kost and I challenged each other on stage at a public-sector-only session at Gartner Symposium about cloud and consolidation in government, and whether they are conflicting or complementary. He talked about his experience in Michigan in the nineties, as well as other infrastructure, application and process consolidation initiatives around […]


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Gartner Symposium: Should Government CIOs Strive for Consolidation?

by Andrea Di Maio  |  September 17, 2012  |  Comments Off

A few days ago the acting administrator of the US General Services Administration addressed the Senate announcing further consolidation activities for budget, technology  and human resource management. In particular GSA will better manage information technology investment, systems development and maintenance, and increase access to agency data by consolidating all IT personnel, budgets, and systems under […]

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Category: cloud IT management shared services in government     Tags: ,

Women in Government IT Rock

by Andrea Di Maio  |  May 31, 2012  |  1 Comment

In the recent past I have shared my admiration for several women who are in leading IT positions in government. The more I meet people, the more it seems that women dwarf men in their ability to deal with complexity, adapt to new conditions, listen to opposing viewpoints, manage change and be effective leaders. I […]

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Why Do You Need Shared Services If You Have the Cloud?

by Andrea Di Maio  |  May 1, 2012  |  1 Comment

Lately I am coming across more and more cases where public sector clients are thinking about, or being pushed to join or implement shared services supporting some form of cloud service delivery. The case for shared services has been around for many years and is quite solid: what’s the point of duplicating IT assets or […]

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The Emerging Government App Store: IT Public Procurement Nirvana?

by Andrea Di Maio  |  March 29, 2012  |  5 Comments

Over the last couple of weeks I have had numerous conversations with government executives and IT leaders about cloud computing, open source, shared services, software reuse. These are all different perspectives on IT sourcing, and they are often made problematic by clumsy public procurement procedures. Let’s take cloud computing. Part of its value proposition is […]


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Why Government Cloud and Shared Services May Be On A Collision Course

by Andrea Di Maio  |  December 21, 2011  |  1 Comment

A couple of years ago, when interest in cloud computing was starting in the public sector, I wrote a note about Shared Services in Government: Obscured by the Cloud? (client access required, any reference to the Pink Floyd’s album is unintentional, although it may reveal some of the author’s musical tastes). The note stated that […]

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Why Bother With Government IT Consolidation?

by Andrea Di Maio  |  November 17, 2011  |  3 Comments

I am getting close to the end of the Gartner Symposium in Gold Coast and a few conversations with clients have been about shared services and consolidation. Australia has quite a tradition with shared services, as many states have implemented and run shared services for quite a few years. Today many governments around the world […]


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From e-government to a-govermment

by Andrea Di Maio  |  September 23, 2010  |  5 Comments

Yesterday I met with a government-funded organization that develops innovative e-government solutions for various departments, through a combination of national and European funding schemes. Earlier I had also discussed with a central agency in charge of common architectures and interoperability. The topic of both conversations was how to evolve their mission and strategic objectives recognizing […]


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