Andrea DiMaio

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Entries Categorized as 'shared services in government'


Why Government Cloud and Shared Services May Be On A Collision Course

by Andrea Di Maio  |  December 21, 2011  |  1 Comment

A couple of years ago, when interest in cloud computing was starting in the public sector, I wrote a note about Shared Services in Government: Obscured by the Cloud? (client access required, any reference to the Pink Floyd’s album is unintentional, although it may reveal some of the author’s musical tastes). The note stated that [...]

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Why Bother With Government IT Consolidation?

by Andrea Di Maio  |  November 17, 2011  |  3 Comments

I am getting close to the end of the Gartner Symposium in Gold Coast and a few conversations with clients have been about shared services and consolidation. Australia has quite a tradition with shared services, as many states have implemented and run shared services for quite a few years. Today many governments around the world [...]

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From e-government to a-govermment

by Andrea Di Maio  |  September 23, 2010  |  5 Comments

Yesterday I met with a government-funded organization that develops innovative e-government solutions for various departments, through a combination of national and European funding schemes. Earlier I had also discussed with a central agency in charge of common architectures and interoperability. The topic of both conversations was how to evolve their mission and strategic objectives recognizing [...]

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Balancing Cost Containment and Innovation in Government: More or Less Centralization?

by Andrea Di Maio  |  September 8, 2010  |  Comments Off

Browsing through the first responses to our online survey on top business and IT issues for government organizations in 2011 (by the way, please respond if you did not already), I have noticed that cost cutting, cost containment or cost optimization (more or less politically correct variations of the same topic) is still among the [...]

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Two CIOs Facing Complex Challenges with a Soft and Clever Touch

by Andrea Di Maio  |  August 24, 2010  |  Comments Off

During my stay in Finland I had a number of interesting meetings, two of which with CIOs having responsibility respectively at the national and local government level. In one case, the CIO is overseeing a significant consolidation and centralization program that will rationalize computing assets and applications from several different agencies . While a shared [...]

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Against Government IT Centralization

by Andrea Di Maio  |  December 8, 2009  |  3 Comments

Over the last several years we have witnessed a move towards greater consolidation and centralization of IT assets and IT-intensive processes across several jurisdictions. Some of these have taken the form of true shared services, where different government organizations use and jointly manage those assets, while others have moved more decisively toward sheer centralization, where [...]

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Sir Peter Gershon and His Reviews: Good but not Great

by Andrea Di Maio  |  December 3, 2009  |  2 Comments

I just read that Sir Peter Gershon has been recognized as the 7th most influential “person, product, organisation, trend or event” for 2009 by Computerworld Australia. This is an impressive achievement, if you think he is ahead of virtualization (at number 9) and netbooks (at number 8). Sir Peter Gershon is the person who led [...]

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Further Efficiencies Planned By The UK Government: What Are They Missing?

by Andrea Di Maio  |  April 22, 2009  |  1 Comment

On April 21st, the HM Treasury released the final Operational Efficiency Program report, which contains a series of recommendations from appointed advisors to improve the efficiency of the UK public sector by addressing five areas, i.e. back-office and IT, collaborative procurement, asset management and sales, property and local incentives and empowerment. The UK government has [...]

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The Death of Government Interoperability

by Andrea Di Maio  |  November 28, 2008  |  4 Comments

The interoperability of technologies, data and applications across different government agencies, tiers and jurisdictions has been a keystone of e-government and government transformation programs for almost a decade. The nirvana of any such program is to achieve seamless integration between processes and applications, to make the structure of government invisible (or irrelevant) to service delivery, [...]

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Top Expert on Government Efficiency Cautions on Shared Services

by Andrea Di Maio  |  October 27, 2008  |  2 Comments

Sir Peter Gershon, who developed the famous Efficiency Review for the UK government in 2004, recently released a similar report for the Australian government. Among other things, the report includes a very enlightening section on shared services: [...] 5.3.3 Consider shared services carefully The review received a number of inputs from industry indicating the significant [...]

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