Andrea DiMaio

A member of the Gartner Blog Network

Entries Categorized as 'e-government'


Spain and Portugal Have Two Down-To-Earth, No-Nonsense Professionals Leading Government IT

by Andrea Di Maio  |  October 1, 2013  |  2 Comments

A few weeks ago I was in Madrid, discussing about the consolidation and cost containment program that the national government has in place, not unlike those in other European countries. As soon as I landed, I went to a lovely dinner with the then-CIO of the tax agency, Domingo Molina. The Spanish Tax Agency has […]

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Category: e-government Europe and IT     Tags: ,

Digital Government is little else than making e-government work

by Andrea Di Maio  |  September 18, 2013  |  7 Comments

Almost every day I either read an article, or hear from a client or discuss with a colleague about “digital government”. Every single jurisdiction has or is in the process of cranking up a digital plan of some sort, or is in the middle (or better the beginning) of its implementation. As I sift through […]

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Category: e-government     Tags:

When It Comes to Government and Technology, China Is Much Closer Than We Think

by Andrea Di Maio  |  May 28, 2013  |  1 Comment

I spent my first week ever in Beijing, where my local colleague gave me ample opportunities to meet clients and prospects – both government organizations and IT vendors – as well as to discover some of the beauties of this formidable country, like the well-known Forbidden City or the less-known but equally impressive contemporary architectural […]

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Category: e-government smart government     Tags: ,

A Year in Review: Top Ten for Smart Government in 2012

by Andrea Di Maio  |  December 20, 2012  |  5 Comments

For the fourth year in a row, here is my (absolutely personal) top ten in the area of government innovation.  Over the last three years the title was “Top Ten for Government 2.0”, but this term is less relevant today. What is relevant is to focus on how governments around the world are looking for […]

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Category: e-government open government data scenario planning shared services in government     Tags: , , ,

Great News for Government IT in Australia and Beyond

by Andrea Di Maio  |  December 17, 2012  |  2 Comments

After the announced retirement of long-standing Australian Government CIO Ann Steward, the Secretary of the Department of Finance and Deregulation has announced the creation of two distinct roles. The work of AGIMO has been diverging over time between two distinct areas: whole of government policy and governance, and whole of government services delivery (eg, networks, […]

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Category: cloud e-government web 2.0 in government     Tags:

Smart Cities Are Not Intelligent: They Are Astute

by Andrea Di Maio  |  December 14, 2012  |  4 Comments

Yesterday Gartner held a local briefing in Milan on the topic of Smart Cities. This was attended by local government, vendors and research organizations. Bettina Tratz-Ryan, who is our lead for Sustainability research, and myself were joined by Renato Galliano, Director for Economic Innovation and University of the City of Milan, and Michele Vianello, General […]

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Category: e-government Europe and IT smart government     Tags:

Digital by Default, but Not Smart Enough: Hits and Misses of the UK Government Digital Strategy

by Andrea Di Maio  |  November 9, 2012  |  14 Comments

The UK cabinet office just published its Government Digital Strategy, which culminates its focus on all services to be “digital by default”. The strategy states 11 principles and 14 actions to shape how UK central government departments and agencies will embrace digitalization of their services and improve uptake by citizens and businesses. What is good […]

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Category: e-government Europe and IT     Tags: ,

Italy’s Digital Strategy: Two Steps Forward, One Step Back

by Andrea Di Maio  |  October 5, 2012  |  10 Comments

On October 4th, after great anticipation and endless debates, the Italian Digital Agenda has been approved (see presentation in Italian here). It is part of a Decree about Growth tackling a number of areas that are key to economic development at a critical juncture in the country’s history, with record-high public debt, a deep recession […]

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Category: e-government Europe and IT open government data     Tags:

Government Innovation Needs More than External Fellows To Stick

by Andrea Di Maio  |  September 1, 2012  |  4 Comments

I am just back from my holidays, which I spent with my family in Australia. I had a great time, also because I decided to resist the temptation of doing any work-related activity unless it was extremely urgent for a client-facing deadline (but a bit of luck and good planning made these very few and […]

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Category: e-government open government data web 2.0 in government     Tags:

Governments Could Go Out of Business: What Should Technology Do?

by Andrea Di Maio  |  July 25, 2012  |  1 Comment

People have been following with a moderate sense of worry the financial crisis unfolding in Greece and other European countries, Despite how dramatic the situation has become in Greece, many have remained in denial about the possibility of a serious contagion to other vulnerable countries. However things have suddenly changed, as Valencia, Murcia, Catalonia and […]

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Category: e-government Europe and IT open government data smart government     Tags: , , ,