Andrea DiMaio

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Andrea Di Maio
Managing VP
15 years at Gartner
28 years IT industry

Andrea Di Maio is a managing vice president for public sector in Gartner Research, covering government and education. His personal research focus is on digital government strategies strategies, Web 2.0, open government, cloud computing, the business value of IT, smart cities, and the impact of technology on the future of government Read Full Bio

Coverage Areas: R.I.P.: Long Live Cloud Storefronts!

by Andrea Di Maio  |  December 4, 2012  |  13 Comments

With a rather sudden decision the General Services Administration (GSA) decided to discontinue the first cloud storefront deployed by a government organization. was launched by former CIO Vivek Kundra as a way to kickstart the use of cloud computing. Its content was for a long time little else than what could be found on external marketplaces, but gave at least a first point of contact for agencies to learn about cloud offerings. Only later it was enriched with the first Blanket Purchase Agreement for IaaS services and it has been killed at the same time when GSA has completed a second BPA for email as a service. detractors say that the site was not useful, since services shown there had not gone through a certification & accreditation process and received an authority to operate indispensible to handle anything else than purely public data.

On the other hand, the site has been a leader in its own right. GSA is planning a proper cloud marketplace, but other governments – such as the UK with its CloudStore – have taken inspiration and embraced the idea of a storefront that gives agencies choice about cloud solutions.

Going forward, storefronts will morph into marketplaces of services that go well beyond commercial cloud services (see Gartner research note – client access required). They may be used to share excess capacity among agencies, to reuse bespoke software solutions or open source software, and ultimately to purchase and exchange ant IT-related resource. This is what the UK originally envisaged for what it now the CloudStore (which, by the way, provides not only cloud services but also cloud-related consulting services).

Maybe there was a better way than just abruptly pulling the plug. I would have welcomed an evolution of from what it was to a more accomplished, yet open marketplace. The impression one gets from what is left of it is that of a sudden course change, back to more traditional procurement vehicles and processes. While allowed a pretty neat selection of individual IaaS services, now visitors can just download a PDF file. The substance probably does not change – even before, prospective users had to solve the C&A issue before using the service – but one can’t help seeing this as a step back.


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