Andrea DiMaio

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Andrea Di Maio
Managing VP
15 years at Gartner
28 years IT industry

Andrea Di Maio is a managing vice president for public sector in Gartner Research, covering government and education. His personal research focus is on digital government strategies strategies, Web 2.0, open government, cloud computing, the business value of IT, smart cities, and the impact of technology on the future of government Read Full Bio

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What if Government 1.0 Shut Down? Government 2.0 May Have To As Well

by Andrea Di Maio  |  February 24, 2011  |  4 Comments

Over the last couple of days I have been reading about the increasing likelihood that some government agencies may shut down due to budgetary pressures, and how well prepared they are to do so. US federal agencies are required by the OMB to maintain contingency plans to manage possible shutdown, but according to an article on Federal Computer Week, a recent Congressional Research Service report has found that agencies should improve their preparedness. According to another article the Social Security Administration has started discussions about how to deal with such an event.

With governments worldwide being under fiscal pressure, the possibility of shutting down part or most of their operations may have to be considered by many. This seems unthinkable to some of us, who believe that government is the service provider of last resort when everything else fails. Just think about the role that governments in many countries have played to bail out the financial services sector and to sustain employment and industries at risk.

However furloughs in many state and local government organizations, salary freezes and furloughs at the federal level, and staff reductions in many countries have already are raising questions about the sustainability of government services and operations.

There is a concrete chance that a shutdown may turn into an opportunity for IT to show its role and credibility. According to what reported by Federal Times about what the SSA is thinking

the agency has largely planned who would make up a “skeleton crew” that would have to keep working during a shutdown. Most of those employees would have to maintain computer systems, facilities, and other elements of SSA’s infrastructure, or provide security at buildings

Online services may become the only way for people to get any service from government, as counters and call centers are shut down or operate only for very short timeframes.

But even more, if government cannot resume operations or services in a short timeframe, technology may help society self organize to act on government behalf. Public safety, waste collection and other community services, assistance to elderly and disabled people: these and others would be candidate for some form of crowdsourcing. Should these be left entirely to the good will and initiative of individuals and voluntary groups, or should government actively seek for and coordinate this engagement? And, if so, should it do it “officially”, creating a form of “emergency outsourcing” or should it encourage individual employees who seek innovative ways to keep some minimum service levels by engaging citizens and other stakeholders?

Well, this interesting scenario may never become reality, since – as reported by NextGov – the so-called Antideficiency Act prevents government from accepting voluntary labor for services that do not involve the safety of human life or protection of property. This would rule out the possibility for employees to leverage personal tools (such as their own computing devices and their own social networks) to perform any non essential services, and possibly also the ability of voluntary self-organized citizen networks to help with those.

So while on the one hand the prospects of a shutdown may create a great opportunity for government 2.0 to become a must-have rather than a nice-to-have, on the other hand regulations conceived when the boundaries between professional and personal lives were much more clear would stand in between.

4 Comments »

Category: social networks in government     Tags:

4 responses so far ↓

  • 1 Tweets that mention What if Government 1.0 Shut Down? Government 2.0 May Have To As Well -- Topsy.com   February 24, 2011 at 9:06 am

    [...] This post was mentioned on Twitter by UK Technology News and Keith Ricketts, Bromley Stone. Bromley Stone said: What if Government 1.0 Shut Down? Government 2.0 May Have To As Well: Over the last couple of days I have been r… http://bit.ly/fxLi9Y [...]

  • 2 Doug Hadden   February 24, 2011 at 2:57 pm

    Government 2.0 may become “must have” at both ends of the budget deadlock. As you have suggested, at the budget execution end where self-organizing networks enable services during deadlocks, disasters and cutbacks.

    The use of Government 2.0 for participatory budgeting may go a long way to preventing this kind of impasse in the first place. The budget system in the US government is somewhat unique. (Drawn out like the torture of primaries, across an extended period.) But, it is not unprecedented for governments to begin a fiscal year without an approved budget.

    Budgets often take time to produce through the typical Government 1.0 processes of committees and lobbying. Much of the budget process, in some countries, is considered confidential and opaque. The budget process is more transparent in the United States but there uneven avenues of influence. The budget is often treated here more as a compelling event for political posturing than a debate over outcomes.

    This is one of the benefits of participatory budgeting that can be enabled via Government 2.0. Influence can be transparent and citizens and organizations will provide input to policy ideas. This could create groundswells of agreement over budget elements reducing political rhetoric to those areas that worthy of deep debate. It could also improve government effectiveness.

  • 3 » Otwarty rząd – linki – 25.02.2011 CENTRUM CYFROWE PROJEKT : POLSKA   February 25, 2011 at 7:42 am

    [...] DiMaio na swoim blogu pisze o wypełnianiu funkcji państwa przez [...]

  • 4 Chris Holehouse   February 27, 2011 at 2:23 pm

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