Gartner Blog Network

Archives for February, 2011

What if Government 1.0 Shut Down? Government 2.0 May Have To As Well

by Andrea Di Maio  |  February 24, 2011  |  4 Comments

Over the last couple of days I have been reading about the increasing likelihood that some government agencies may shut down due to budgetary pressures, and how well prepared they are to do so. US federal agencies are required by the OMB to maintain contingency plans to manage possible shutdown, but according to an article […]


Category: social networks in government     Tags:

It Is Time to Pull the Plug on EU E-Government Benchmarking

by Andrea Di Maio  |  February 22, 2011  |  5 Comments

Yesterday Capgemini published the latest version of its benchmarking of e-government services across the EU, continuing a tradition started by the European Commission several years ago. I need to provide full disclosure here, for those who have not read my earlier positions on e-government benchmarking, be it EU, UN, or various consulting firms. I have […]


Category: e-government     Tags: ,

Who Should Buy a Smart City and How?

by Andrea Di Maio  |  February 21, 2011  |  4 Comments

A while ago I posted about a new area of research that I have started around the concept of smart government. Its definition is as follows: Smart government is an administration that applies and integrates information, communication and operational technologies to planning, management and operations across multiple domains, process areas and jurisdictions to generate sustainable […]


Category: smart government     Tags:

The Middle East Riots Are A Lesson For All Enterprises: May the Power Be with Us

by Andrea Di Maio  |  February 19, 2011  |  7 Comments

Over the last few weeks we have heard about riots in Tunisia, Egypt, Lybia, Algeria, Bahrain and more, mostly powered by the disruptive role of social media like Twitter and Facebook, to the point that in many cases governments have been forced to block Internet access. In Italy, where the ruling premier has a strong […]


Category: social networks in government     Tags:

US Congressional Report Challenges Open Government: It Was About Time

by Andrea Di Maio  |  February 17, 2011  |  18 Comments

Those who have been reading some of my earlier posts about the Open Government initiative in the US Federal Government (see here and here for a start) know that I have been critical about the way open government has been implemented. The Open Government Directive had made it a compliance-oriented rather than a value-oriented exercise […]


Category: open government data     Tags: ,

Are Governments Building a Legacy of Private Clouds?

by Andrea Di Maio  |  February 15, 2011  |  5 Comments

Over the last week I have speaking with several vendors who are developing or restructuring their “cloud” service offerings for government. What I have noticed is the increasing popularity of the term “private cloud” as in “we’ll help you build your own cloud on premises” as opposed to “we will run a private cloud for […]


Category: cloud     Tags: ,

Even the Best IT Cannot Survive Politics

by Andrea Di Maio  |  February 14, 2011  |  3 Comments

Last week I visited a local government organization that had a change of political leadership. The CIO, a brilliant guy who had come from the private sector about a year ago, had been let go, and so did other key people with whom I had interacted lately. The meeting was for me to comment on […]


Category: IT management     Tags:

Social Media is A Nuisance for Government, After All

by Andrea Di Maio  |  February 8, 2011  |  6 Comments

Political leaders, senior government executives, consultants praise the virtues of social media as a new means to engage or re-engage citizens, to become more effective and efficient, to attract digital natives to the public service, to transform government by bringing it closer to people. However the examples that make the news and most of those […]


Category: social networks in government     Tags: , ,

Welcome to the United States of Facebook

by Andrea Di Maio  |  February 7, 2011  |  10 Comments

For the last few years I having been looking at government agencies around the world moving baby steps on social media.. I have been reading dozens of social media policies, guidelines, strategies. I have been pondering countless blog posts, discussion fora, slideshares. I have been hearing politicians and consultants, self-appointed communication 2.0 experts and bloggers-turned-opinion-leaders. […]


Category: social networks in government     Tags: ,

How to Revamp a Digital Agenda (or an E-Government Strategy)

by Andrea Di Maio  |  February 4, 2011  |  5 Comments

For one of those coincidences that make like interesting, over the last week I have been discussing e-government strategies (or digital agendas or information society plans) in three different contexts. First of all discussing with colleagues at a meeting in Brussels. Second, commenting on the recently launched call for an Italian digital agenda. And third, […]


Category: e-government     Tags: ,