Gartner Blog Network

Posts from Date:   2010-12

A Year in Review: Top Ten for Government 2.0 in 2010

by Andrea Di Maio  |  December 28, 2010

As I did last year, I decided to share my personal top ten in the area of government 2.0 and the likes. Once more, I am following the tradition of many top tens, by going in reverse order, from number ten to number one. This ranking is my own, o course, and – as such […]

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What if Skype, Facebook, Google, Twitter Go Down? The Unbearable Lightness of Consumer Technology

by Andrea Di Maio  |  December 23, 2010

Today there is still a lot of buzz on many social media and the press about the Skype downtime, presumably due to a software problem. Many users felt lost, often also in corporation that rely on Skype for communication with remote clients and employees. Earlier this year there have been cases of downtime for other […]

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Toothless Statement on Local e-Government Needs More Than Life Support

by Andrea Di Maio  |  December 23, 2010

A few days ago I criticized the EU Action Plan on eGovernment, by stressing its limitations but also recognizing the difficulties of developing plans in areas where the EU has close to no regulatory power and can mostly leverage its political influence. A comment to my post highlighted that in looking at what happened in […]

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Cloud Computing is Déjà Vu. Or Not?

by Andrea Di Maio  |  December 22, 2010

The more I discuss with clients about cloud computing, the more I find that there is really little new. Not long ago I wrote about the interesting similarities between Open Source and Cloud adoption and dynamics in the public sector: when I read “cloud first” in a policy or strategy document, I cannot forget the […]

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A Honest Attempt at Dealing with Digital Divides

by Andrea Di Maio  |  December 21, 2010

I still remember the first time I met Bryan Sivak, the CTO of Washington DC. It was February, few days after the major snowstorm. He made time to meet although logistics were challenging, and even apologized for not wearing a tie, as the dressing code had clearly being altered by snow plowing. I had only […]

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The Irony of Trying to Bridge the Digital Divide

by Andrea Di Maio  |  December 21, 2010

After yesterday’s post about how the increasing complexity of technology may dwarf even the best attempts at bridging the digital divide, Alex Howard of O’Reilly Radar, who often acts as a very helpful watchdog for my posts, pointed me to the excellent District of Columbia Citywide Digital Divide Strategy that the Office of the CTO […]

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Bridging the Digital Divide Is A Myth

by Andrea Di Maio  |  December 20, 2010

A while ago I wrote about the struggle that two members of my family had by owning iPhone 3G and suffering from upgrading to iOS 4.1.For my daughter, I downgraded the phone. For my wife I kept it on 4.1, then moved to 4.2, which made her iPhone almost impossible to use, as battery would […]

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New European e-Government Action Plan: The Good, The Bad and The Ugly.

by Andrea Di Maio  |  December 17, 2010

On December 15, in conjunction with the conference on Lift Off Open Government (see previous post), the European Commission issued its communication to to other European institutions (such as the Parliament and the Council) about the European eGovernment Action Plan 2011-2015. The subtitle of the communication is quite intriguing: Harnessing ICT to promote smart, sustainable […]

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Is Europe Missing Another Chance on Government 2.0?

by Andrea Di Maio  |  December 16, 2010

On December 15 and 16 the Belgian EU presidency and the European Commission are holding in Brussels a conference with an inspiring title: Lift-Off Toward Open Government. From what I can tell, this is as far as inspiration goes, because what I have seen so far through its program, opening speech and several tweets, does […]

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When Government Employees Are Better Than Their Leaders

by Andrea Di Maio  |  December 15, 2010

As I have often being griping about government disservice to exemplify inadequate use of technology, I’d like to share a positive example, just for a change. I had to go to the closest Tax Agency branch for a boring administrative obligation. I took my ticket from a kiosk and started my presumably long wait before […]

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