Andrea DiMaio

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Archives for June, 2010


What Does Government Transformation Mean, Exactly?

by Andrea Di Maio  |  June 17, 2010  |  5 Comments

Last Monday, while in Singapore, I gave an interview about a variety of topics, and one question was about what I thought about progress in government transformation. We do publish a Hype Cycle on Government Transformation: here is our hype cycle for 2009, available to Gartner clients, while my colleague Steve Bittinger is coordinating the [...]

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Category: e-government     Tags: ,

Government 2.0: If Engaging is Difficult, Keeping Engaged is More So

by Andrea Di Maio  |  June 14, 2010  |  Comments Off

Yesterday I met representatives from the web and communications groups at a government agency in Singapore. They had been working for some time on the establishment and were about to launch their agency’s Facebook page and blog. When I asked them my usual question (“why would you do anything like that?”), they sighed and told [...]

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Category: social networks in government web 2.0 in government     Tags:

India: Emerging Power or Fragile Giant?

by Andrea Di Maio  |  June 14, 2010  |  2 Comments

I just spent a week in India doing local briefings and meeting clients in Delhi, Bangalore and Mumbai. This is my third time in India between 2006 and today, and once again India has revealed itself as a country of incredible contrasts. New developments driven by the impending Commonwealth games are side by side with [...]

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Category: e-government     Tags:

Cheat-Proof Online Exams: Technology Offers Revenge to Teachers

by Andrea Di Maio  |  June 14, 2010  |  3 Comments

A few days ago I read an intriguing article on the Times of India. A US firm called Software Secure has developed a program which makes sure that students do not cheat as they take exams online. The software locks access to the Internet as well as all files on the PC, asks for fingerprint [...]

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Category: web 2.0 in government     Tags:

A Road Warrior Dilemma: Using Metaphors in Different Regions

by Andrea Di Maio  |  June 11, 2010  |  6 Comments

Over the last two or three years I have discovered to be one of the top travelers in Gartner, spending in excess of 100 working days a year (plus travel days and a fair amount of week ends) in different countries where I meet clients in different situations: large conferences, local briefings, small workshops, round [...]

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Category: e-government     Tags:

For Government 2.0 the Community is the Tool

by Andrea Di Maio  |  June 10, 2010  |  6 Comments

It is quite interesting to notice in how many conversations clients ask questions like “which web 2.0 tools should we use to be successful”? As usual, they are looking for best practices and for technologies that are a relatively safe bet: for example, wikis have a good track record in many government organizations, while blogs [...]

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Category: social networks in government     Tags:

Are Government Shared Service Providers Afraid of the Cloud?

by Andrea Di Maio  |  June 9, 2010  |  4 Comments

Yesterday I visited a large central government service provider, which offers infrastructure and basic software to almost all departments in its jurisdiction. This is entrenched in that jurisdiction’s strategy, although I am not clear whether that’s a mandate or not. I was asked to present a condensed version of my standard pitch on cloud computing [...]

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Category: cloud     Tags:

My first few weeks with an iPad

by Andrea Di Maio  |  June 5, 2010  |  3 Comments

I bought my iPad (wifi only, 64 Gb) when I was in Chicago about a month ago. I also bought the Apple case, but in Albany NY as the Chicago store had run out of them (while the Albany one had run out of iPads…). I am not an Apple-maniac and I have never used [...]

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Category: Uncategorized     Tags:

Yes Minister, version 2.0

by Andrea Di Maio  |  June 3, 2010  |  4 Comments

On Wednesday had a great meeting with a federal government organization in Australia that exemplifies very well the struggle that many capable people face when dealing with government 2.0 and social media strategies. The people I met, including the CIO, clearly got the basics of citizen engagement, which is to be where people are. For [...]

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Category: web 2.0 in government     Tags: ,

Meeting a politician who really gets IT (and 2.0): Senator Kate Lundy

by Andrea Di Maio  |  June 2, 2010  |  4 Comments

Earlier today I had the pleasure of meeting senator Kate Lundy in Canberra, Australia. She is a very well known figure in the government 2.0 scene and a recent keynote speaker at the Gov 2.0 Expo in Washington D.C. It was a quite enjoyable experience. It all started with a meeting I had this morning [...]

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Category: web 2.0 in government     Tags: ,