Comments on: Relevance and not Security is the Number One Risk for Government on Social Media http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/ A member of the Gartner Blog Network Thu, 09 Feb 2012 14:26:14 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Andrea Di Maio http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/comment-page-1/#comment-2726 Andrea Di Maio Wed, 02 Dec 2009 12:05:56 +0000 http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/#comment-2726 Glad to see there is overwhelming agreement. Indeed, as Nick says, why should I be seeing government as a friend? Actually if I am in the business of selling to government I'm certainly interested in following news about RFPs, and if I live in an area that is subject to extreme weather condition I'm certainly interested in getting weather updates and advisories. However, I guess people who have such a vested interest would feel more natural to subscribe to government feeds on a government web site than to be following government as fans or friends. For how straightforward this looks like, I still meet a considerable number of government folks who are being advised by their communication officers or by consultants of all sorts that they must establish a presence on Facebook and the likes. To me, these look like the conversations I have been having for almost ten years, trying to talk people out of the idea of developing a government portal as a single point of contact. I just hope we won't see the emergence of official benchmarks measuring Facebook presence to replace the equally useless benchmarks comparing the on-line maturity of government services across different jurisdictions. Glad to see there is overwhelming agreement. Indeed, as Nick says, why should I be seeing government as a friend? Actually if I am in the business of selling to government I’m certainly interested in following news about RFPs, and if I live in an area that is subject to extreme weather condition I’m certainly interested in getting weather updates and advisories. However, I guess people who have such a vested interest would feel more natural to subscribe to government feeds on a government web site than to be following government as fans or friends.
For how straightforward this looks like, I still meet a considerable number of government folks who are being advised by their communication officers or by consultants of all sorts that they must establish a presence on Facebook and the likes. To me, these look like the conversations I have been having for almost ten years, trying to talk people out of the idea of developing a government portal as a single point of contact.
I just hope we won’t see the emergence of official benchmarks measuring Facebook presence to replace the equally useless benchmarks comparing the on-line maturity of government services across different jurisdictions.

]]> By: Nick Jones http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/comment-page-1/#comment-2725 Nick Jones Wed, 02 Dec 2009 11:56:23 +0000 http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/#comment-2725 Why is this surprising? It's called "social networking" because it's about personal social relationships. I have social relationships with people, not government organisations. I don't go out for drinks with the government, I don't date the government, I don't meet the government for dinner. Government isn't my friend, it's more of a necessary evil. Why is this surprising? It’s called “social networking” because it’s about personal social relationships. I have social relationships with people, not government organisations. I don’t go out for drinks with the government, I don’t date the government, I don’t meet the government for dinner. Government isn’t my friend, it’s more of a necessary evil.

]]> By: uberVU - social comments http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/comment-page-1/#comment-2723 uberVU - social comments Wed, 02 Dec 2009 11:13:02 +0000 http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/#comment-2723 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by MrPerOlsson: Interesting post - RT Relevance and not Security is the Number One Risk for Government on Socia...- http://bit.ly/4ZFwLX (via @AndreaDiMaio)... Social comments and analytics for this post…

This post was mentioned on Twitter by MrPerOlsson: Interesting post – RT Relevance and not Security is the Number One Risk for Government on Socia…- http://bit.ly/4ZFwLX (via @AndreaDiMaio)…

]]> By: Tweets that mention Relevance and not Security is the Number One Risk for Government on Social Media -- Topsy.com http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/comment-page-1/#comment-2719 Tweets that mention Relevance and not Security is the Number One Risk for Government on Social Media -- Topsy.com Tue, 01 Dec 2009 22:47:34 +0000 http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/#comment-2719 [...] This post was mentioned on Twitter by Poul J. Hebsgaard and Andrea DiMaio, Per Olsson. Per Olsson said: Interesting post - RT Relevance and not Security is the Number One Risk for Government on Socia...- http://bit.ly/4ZFwLX (via @AndreaDiMaio) [...] [...] This post was mentioned on Twitter by Poul J. Hebsgaard and Andrea DiMaio, Per Olsson. Per Olsson said: Interesting post – RT Relevance and not Security is the Number One Risk for Government on Socia…- http://bit.ly/4ZFwLX (via @AndreaDiMaio) [...]

]]> By: david osimo http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/comment-page-1/#comment-2718 david osimo Tue, 01 Dec 2009 22:24:21 +0000 http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/#comment-2718 Just to say how much I agree on this. It is not much different from the idea of "putting services online". Luckily, in this case, it is much less expensive so trial and error is the way. Just to say how much I agree on this. It is not much different from the idea of “putting services online”. Luckily, in this case, it is much less expensive so trial and error is the way.

]]> By: Per Olsson http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/comment-page-1/#comment-2717 Per Olsson Tue, 01 Dec 2009 21:24:09 +0000 http://blogs.gartner.com/andrea_dimaio/2009/12/01/relevance-and-not-security-is-the-number-one-risk-for-government-on-social-media/#comment-2717 I think your right about joining instead of creating a new platform since so much come for free, in the form of already built communities, moving to the visitors instead of inviting them and asking them to move their focus away from something their used to to something new. I think your right about joining instead of creating a new platform since so much come for free, in the form of already built communities, moving to the visitors instead of inviting them and asking them to move their focus away from something their used to to something new.

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