Andrea Di MaioI have just published a note that provides Gartner definition of Government 2.0 as the use of IT to socialize and commoditize government services, processes and data.
While there is a research note (access for clients only) explaining the definition in some detail, I want to provide the main highlights here.
The socialization of information has multiple facets (government to citizens, citizens to government and government to government) and the boundaries between these facets are increasingly blurred. The next step will be the socialization of services and processes by engaging individuals and communities to perform part of existing government processes or transform them by leveraging external data and applications.
Commoditization – which has already started with consolidation and shared services to reduce the diversity of infrastructure and horizontal application – will gradually move toward services and business processes.
Government 2.0 has seven main characteristics:
- It is citizen-driven.
- It is employee-centric.
- It keeps evolving.
- It is transformational.
- It requires a blend of planning and nurturing.
- It needs Pattern-Based Strategy capabilities.
- It calls for a new management style.
Category: web 2.0 in government Tags: government 2.0
14 responses so far ↓
1 Tweets that mention Government 2.0: A Gartner Definition -- Topsy.com November 13, 2009 at 10:51 am
[...] This post was mentioned on Twitter by Andrea DiMaio, Sven Welters. Sven Welters said: "Government 2.0: A Gartner Definition" http://bit.ly/X22hX #gov20 [...]
2 uberVU - social comments November 13, 2009 at 11:06 am
Social comments and analytics for this post…
This post was mentioned on Twitter by AndreaDiMaio: Government 2.0: Gartner definition explained – http://bit.ly/2aLLtx #gov20…
3 Government 2.0: Lost in (EU) Declaration November 19, 2009 at 9:38 am
[...] This is an important factor in explaining the apparent lack of balance of this year’s EU Ministerial Declaration on E-Government on the topic of Government 2.0. [...]
4 A Future-Proof Government IT Strategy Must Challenge the Common Wisdom December 2, 2009 at 9:01 am
[...] with economic conditions and political priorities, and the accelerating pace of trends like socialization and commoditization, even the 2015 planning horizon will require the use of scenario planning techniques. These [...]
5 Australian Government 2.0 is the Best So Far December 8, 2009 at 10:55 am
[...] and deep impact of government 2.0 both in government business and IT. Of course I’d rather use our much more compact definition, i.e. Government 2.0 is the use of IT to socialize and commoditize government services, processes [...]
6 The changing role of Government – PEG December 10, 2009 at 6:54 pm
[...] Government 2.0 (whichever definition you choose) the ultimate aim of government? Government for the people and by the people. Or are we [...]
7 It is Time to Look at Government 3.0 (or Better Understand 2.0) December 21, 2009 at 8:11 am
[...] Although I said some time ago that I did not like the term government 2.0, I have surrendered to its popularity among government clients as well as vendors, to the point that Gartner now has its own definition [...]
8 Even bijlezen over overheid 2.0 — Ambtenaar 2.0 January 8, 2010 at 3:59 am
[...] hier omdat hij er een zeer interessant weblog op na houdt dat geheel op overheid 2.0 gericht is.Government 2.0: A Gartner DefinitionDi Maio definieert daarbij overheid 2.0 als het gebruik van ICT om de dienstverlening, processen en [...]
9 La co-producción de servicios públicos « Apuntes electrónicos February 6, 2010 at 12:57 am
[...] Entre las muchas definiciones de Gobierno 2.0, una de mis favoritas es la dada por Gartner hace ya unos meses. [...]
10 Government 2.0: Just a Means to an End March 9, 2010 at 6:40 am
[...] definition of Government 2.0. As some you may know, Gartner has one – which I introduced in a previous post – and what I noticed is that it is one of the shortest and the only one that purposely avoids the [...]
11 Brett Husbands March 9, 2010 at 8:21 am
Just wrote http://www.600days.com/2010/03/gov2-0-is-a-buzzword/ @opengovnews #gov20 in response to Government 2.0: Just a Means to an End
12 Le gouvernement 2.0 débarque en France « March 26, 2010 at 10:16 am
[...] Tim O’Reilly, également inventeur du concept de web 2.0. Le gouvernement 2.0 se définit par l’utilisation des outils collaboratifs du web 2.0 pour rendre un gouvernement plus ouvert, tr…. En développant l’usage d’outils innovants, le gouvernement 2.0 rend la parole et le [...]
13 Genlighten Blog — Genealogy Documented » Blog Archive » How Citable Public Documents Will Change… Genealogy! April 9, 2010 at 12:52 am
[...] with some interest the nascent “Government 2.0″ movement, which aims to “use Information Technology to… commoditize government services, processes and data.” Basically, the goal is to help citizens connect with their governments (and vice-versa) [...]
14 Post-Tecnimap 2010 « eFuncionario April 12, 2010 at 8:09 pm
[...] Maio se apoya para ello en la definición, según Gartner, de Administración 2.0: “el uso de las TI para socializar y universalizar (*) los servicios, procesos y datos de la [...]