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	<title>Comments on: Why So Many Are Getting Government 2.0 Wrong</title>
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	<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/</link>
	<description>A member of the Gartner Blog Network</description>
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		<title>By: Do You Still Think That Government Portals Are Relevant?</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2350</link>
		<dc:creator>Do You Still Think That Government Portals Are Relevant?</dc:creator>
		<pubDate>Mon, 09 Nov 2009 12:24:43 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2350</guid>
		<description>[...] of the (unintended?) consequences of the open government movement and of web sites like data.gov could be to accelerate the irrelevance of many government web sites [...]</description>
		<content:encoded><![CDATA[<p>[...] of the (unintended?) consequences of the open government movement and of web sites like data.gov could be to accelerate the irrelevance of many government web sites [...]</p>
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		<title>By: Emile van der Maas</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2200</link>
		<dc:creator>Emile van der Maas</dc:creator>
		<pubDate>Wed, 28 Oct 2009 08:26:50 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2200</guid>
		<description>As a citizen ánd employee / civil servant I do agree that we are lacking in this discussion about Governement 2.0. It&#039;s not that I do not see the advantages. On the contrary: it only takes to just thinks as a civilian and act as a governement employee.

Problem is that primarily the management from governmental organisations like where I work, see this thus as an individual hobby from individual employees. Because, in there opinion, an emplyee at the governement has a working code and that is that he just has to follow orders and do what he or she is told to do.

Spontaneous participation is unwanted and seen as a waste of time. On-line participation as a civil servant in Governement 2.0 activities and communities are not how management thinks that their emplyees should do their work. So no time for that. We keep stuck in the old way of working in old procedures, meetings, writing papernotes for internal use only. 

So let&#039;s start to
1 convince the mangement of governmental organisations that another way of working is possible.
2 let&#039;s make sure that resource (time, money) become available for, for example, a structural function like &#039;web-moderator&#039; and
3 let&#039;s  try and convince the managementof governemental organisations that participating in on-line web- or governement 2.0 activities are not just an unwanted waste of time and just personal hobbyism.

Quite a task ahead I think, and I do agree with mr diMaio that there is a lack of empowerment to participate for the individual governmental employee.</description>
		<content:encoded><![CDATA[<p>As a citizen ánd employee / civil servant I do agree that we are lacking in this discussion about Governement 2.0. It&#8217;s not that I do not see the advantages. On the contrary: it only takes to just thinks as a civilian and act as a governement employee.</p>
<p>Problem is that primarily the management from governmental organisations like where I work, see this thus as an individual hobby from individual employees. Because, in there opinion, an emplyee at the governement has a working code and that is that he just has to follow orders and do what he or she is told to do.</p>
<p>Spontaneous participation is unwanted and seen as a waste of time. On-line participation as a civil servant in Governement 2.0 activities and communities are not how management thinks that their emplyees should do their work. So no time for that. We keep stuck in the old way of working in old procedures, meetings, writing papernotes for internal use only. </p>
<p>So let&#8217;s start to<br />
1 convince the mangement of governmental organisations that another way of working is possible.<br />
2 let&#8217;s make sure that resource (time, money) become available for, for example, a structural function like &#8216;web-moderator&#8217; and<br />
3 let&#8217;s  try and convince the managementof governemental organisations that participating in on-line web- or governement 2.0 activities are not just an unwanted waste of time and just personal hobbyism.</p>
<p>Quite a task ahead I think, and I do agree with mr diMaio that there is a lack of empowerment to participate for the individual governmental employee.</p>
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		<title>By: Recetas contra la fatiga del Gobierno Electrónico &#171; Apuntes electrónicos</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2180</link>
		<dc:creator>Recetas contra la fatiga del Gobierno Electrónico &#171; Apuntes electrónicos</dc:creator>
		<pubDate>Mon, 26 Oct 2009 22:09:03 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2180</guid>
		<description>[...] ¿Cómo seguir avanzando? ¿Cómo vencer está fatiga del Gobierno Electrónico? Pues recientemente. dos de mis blogueros favoritos apuntaban en el mismo sentido, con voluntad de cambio de los responsables e incidiendo en hacer uso del mayor valor de las AAPP, el factor humano. [...]</description>
		<content:encoded><![CDATA[<p>[...] ¿Cómo seguir avanzando? ¿Cómo vencer está fatiga del Gobierno Electrónico? Pues recientemente. dos de mis blogueros favoritos apuntaban en el mismo sentido, con voluntad de cambio de los responsables e incidiendo en hacer uso del mayor valor de las AAPP, el factor humano. [...]</p>
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		<title>By: Endorse the Open Declaration on Public services &#124; Talkin&#39; bout a revolution</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2168</link>
		<dc:creator>Endorse the Open Declaration on Public services &#124; Talkin&#39; bout a revolution</dc:creator>
		<pubDate>Sun, 25 Oct 2009 20:27:08 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2168</guid>
		<description>[...] in which they can experiment and take risks in the delivery of public services. Andrea DiMaio highlights how the declaration fails to take into account how these tenets should be embraced internally by [...]</description>
		<content:encoded><![CDATA[<p>[...] in which they can experiment and take risks in the delivery of public services. Andrea DiMaio highlights how the declaration fails to take into account how these tenets should be embraced internally by [...]</p>
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		<title>By: Mick Phythian</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2164</link>
		<dc:creator>Mick Phythian</dc:creator>
		<pubDate>Sun, 25 Oct 2009 09:23:50 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2164</guid>
		<description>I have to support Tony Bovaird comments - this is ultimately about models of democratic government and the technology is only a tool in the same way that e-Gov is a service delivery mechanism. Gov 2.0 by itself has no influence if the elected representatives don&#039;t pay attention, similarly, focusing too much on it disempowers those who won&#039;t or can&#039;t use it.

As I found trying to employ social media as research tools, too many government bodies won&#039;t give staff access - so we have a long way to go!

Mick - http://greatemancipator.com</description>
		<content:encoded><![CDATA[<p>I have to support Tony Bovaird comments &#8211; this is ultimately about models of democratic government and the technology is only a tool in the same way that e-Gov is a service delivery mechanism. Gov 2.0 by itself has no influence if the elected representatives don&#8217;t pay attention, similarly, focusing too much on it disempowers those who won&#8217;t or can&#8217;t use it.</p>
<p>As I found trying to employ social media as research tools, too many government bodies won&#8217;t give staff access &#8211; so we have a long way to go!</p>
<p>Mick &#8211; <a href="http://greatemancipator.com" rel="nofollow">http://greatemancipator.com</a></p>
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		<title>By: Tad Reeves</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2122</link>
		<dc:creator>Tad Reeves</dc:creator>
		<pubDate>Tue, 20 Oct 2009 06:50:28 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2122</guid>
		<description>At Steve Ballmer&#039;s keynote speech at SharePoint 2009 conference in Las Vegas, he implies that the takeup of social media will never happen in government and big business, due to corporate fears of their data being all over Facebook, etc. As you can see in the attached video, he suggests SharePoint is the answer.

http://blog.webworldtechnologies.com/?p=16

The points to discuss here are pretty obvious. I.e., will Facebook &amp; Twitter actually be broad-scale adopted by Govt?</description>
		<content:encoded><![CDATA[<p>At Steve Ballmer&#8217;s keynote speech at SharePoint 2009 conference in Las Vegas, he implies that the takeup of social media will never happen in government and big business, due to corporate fears of their data being all over Facebook, etc. As you can see in the attached video, he suggests SharePoint is the answer.</p>
<p><a href="http://blog.webworldtechnologies.com/?p=16" rel="nofollow">http://blog.webworldtechnologies.com/?p=16</a></p>
<p>The points to discuss here are pretty obvious. I.e., will Facebook &amp; Twitter actually be broad-scale adopted by Govt?</p>
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		<title>By: Gwynne Kostin</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2103</link>
		<dc:creator>Gwynne Kostin</dc:creator>
		<pubDate>Mon, 19 Oct 2009 02:48:33 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2103</guid>
		<description>I agree very strongly with Andrea&#039;s point that the real value of government 2.0 is not about surface-level &quot;discussions&quot; with the citizenry or allowing comments on commercial networking sites. The value will come as government breaks down traditional silos and accomplishes the promise of Intellipedia--of streamlined and sensible ways for government to do business and provide services. 

This requires the participation and buy-in of not only government employees but of policy makers. Ultimately, the programs will be carried out by employees who need to be involved in this huge cultural change.</description>
		<content:encoded><![CDATA[<p>I agree very strongly with Andrea&#8217;s point that the real value of government 2.0 is not about surface-level &#8220;discussions&#8221; with the citizenry or allowing comments on commercial networking sites. The value will come as government breaks down traditional silos and accomplishes the promise of Intellipedia&#8211;of streamlined and sensible ways for government to do business and provide services. </p>
<p>This requires the participation and buy-in of not only government employees but of policy makers. Ultimately, the programs will be carried out by employees who need to be involved in this huge cultural change.</p>
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		<title>By: Voor een opener en participatiever Europa — Ambtenaar 2.0</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2088</link>
		<dc:creator>Voor een opener en participatiever Europa — Ambtenaar 2.0</dc:creator>
		<pubDate>Sat, 17 Oct 2009 15:37:51 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2088</guid>
		<description>[...] di Maio, actief blogger over overheid 2.0, heeft ondertussen al een kanttekening geplaatst bij de declaratie: waar zijn de ambtenaren in dit pleidooi? Waarom worden die altijd [...]</description>
		<content:encoded><![CDATA[<p>[...] di Maio, actief blogger over overheid 2.0, heeft ondertussen al een kanttekening geplaatst bij de declaratie: waar zijn de ambtenaren in dit pleidooi? Waarom worden die altijd [...]</p>
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		<title>By: Alorza</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2086</link>
		<dc:creator>Alorza</dc:creator>
		<pubDate>Sat, 17 Oct 2009 11:21:35 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2086</guid>
		<description>Though I agree the point of the article, I dislike the title you chose. Your view adds value to the Open Declaration.

&lt;a href=&quot;http://eadminblog.net/post/2009/10/17/administracion-centrada-en-las-personas-ciudadania-funcionariado&quot; rel=&quot;nofollow&quot;&gt;&lt;strong&gt;I said it in Spanish.&lt;/strong&gt;&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Though I agree the point of the article, I dislike the title you chose. Your view adds value to the Open Declaration.</p>
<p><a href="http://eadminblog.net/post/2009/10/17/administracion-centrada-en-las-personas-ciudadania-funcionariado" rel="nofollow"><strong>I said it in Spanish.</strong></a></p>
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		<title>By: Tony Bovaird</title>
		<link>http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/comment-page-1/#comment-2085</link>
		<dc:creator>Tony Bovaird</dc:creator>
		<pubDate>Sat, 17 Oct 2009 11:06:28 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/andrea_dimaio/2009/10/16/why-so-many-are-getting-government-2-0-wrong/#comment-2085</guid>
		<description>I think that we&#039;re really discussing &#039;governance 2.0&#039;, not simply &#039;government 2.0&#039;. But since the label is now widely recognised, and we&#039;re probably going to stick with it, then Davied is right to develop the concept of Civil Servant 2.0 for those inside public administration who want (and need) to use social media for service improvement purposes. 

However, it makes me nervous to see approaches to &#039;government 2.0&#039; that assume it&#039;s JUST about increasing the voice and power of citizens and service users. Of course, it IS very much about that. But it&#039;s mainly about the dialogue between ALL stakeholders in governmental (and governance) structures and systems. Ensuring that citizens, in particular, benefit from more transparency, participation and empowerment is an especial priority right now, given how poorly they have been treated in respect of these principles in the past. But we should be campaigning for these principles to apply all other stakeholders, too, particularly frontline workers and trade unions, given their current low positions of power. Moreover, let&#039;s explicitly celebrate the roles which service professionals, middle managers, top managers and politicans need to play - and the need for the three principles to apply to them, too. (For example, backbench parliamentary politicians who are disempowered by power-freakish executives also deserve our active support). 

So, I&#039;d  like to propose that &#039;government 2.0&#039; is defined as the use of modern technologies to enrich the dialogue between citizens and ALL other stakeholders in public services and public policy. Andrea, that&#039;s a suggestion for your definitions section in the research note you are preparing!</description>
		<content:encoded><![CDATA[<p>I think that we&#8217;re really discussing &#8216;governance 2.0&#8242;, not simply &#8216;government 2.0&#8242;. But since the label is now widely recognised, and we&#8217;re probably going to stick with it, then Davied is right to develop the concept of Civil Servant 2.0 for those inside public administration who want (and need) to use social media for service improvement purposes. </p>
<p>However, it makes me nervous to see approaches to &#8216;government 2.0&#8242; that assume it&#8217;s JUST about increasing the voice and power of citizens and service users. Of course, it IS very much about that. But it&#8217;s mainly about the dialogue between ALL stakeholders in governmental (and governance) structures and systems. Ensuring that citizens, in particular, benefit from more transparency, participation and empowerment is an especial priority right now, given how poorly they have been treated in respect of these principles in the past. But we should be campaigning for these principles to apply all other stakeholders, too, particularly frontline workers and trade unions, given their current low positions of power. Moreover, let&#8217;s explicitly celebrate the roles which service professionals, middle managers, top managers and politicans need to play &#8211; and the need for the three principles to apply to them, too. (For example, backbench parliamentary politicians who are disempowered by power-freakish executives also deserve our active support). </p>
<p>So, I&#8217;d  like to propose that &#8216;government 2.0&#8242; is defined as the use of modern technologies to enrich the dialogue between citizens and ALL other stakeholders in public services and public policy. Andrea, that&#8217;s a suggestion for your definitions section in the research note you are preparing!</p>
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