Comments on: When Service Levels Suck, They Do On All Channels http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/ A member of the Gartner Blog Network Thu, 09 Feb 2012 14:26:14 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Andrea Di Maio http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/comment-page-1/#comment-1938 Andrea Di Maio Sun, 11 Oct 2009 16:41:22 +0000 http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/#comment-1938 @Roger - I suspect that Italians have unlimited tolerance for bad service provided they get immunity for evading taxes or ignoring city planning and building permits in return. @Roger – I suspect that Italians have unlimited tolerance for bad service provided they get immunity for evading taxes or ignoring city planning and building permits in return.

]]> By: Roger Jennings http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/comment-page-1/#comment-1937 Roger Jennings Sun, 11 Oct 2009 15:21:20 +0000 http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/#comment-1937 Wasn't "lack of customer care" by the Italian government of the time one of the primary reasons for the pre-WWII popularity of the Black Shirts? --rj Wasn’t “lack of customer care” by the Italian government of the time one of the primary reasons for the pre-WWII popularity of the Black Shirts?

–rj

]]> By: Tweets that mention When Service Levels Suck, They Do On All Channels -- Topsy.com http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/comment-page-1/#comment-1935 Tweets that mention When Service Levels Suck, They Do On All Channels -- Topsy.com Sun, 11 Oct 2009 11:35:49 +0000 http://blogs.gartner.com/andrea_dimaio/2009/10/11/when-service-levels-suck-they-do-on-all-channels/#comment-1935 [...] This post was mentioned on Twitter by Andrea DiMaio. Andrea DiMaio said: When Service Levels Suck, They Do On All Channels. Even with one of the largest and smartest (?) IT users in Europe - http://bit.ly/etvxj [...] [...] This post was mentioned on Twitter by Andrea DiMaio. Andrea DiMaio said: When Service Levels Suck, They Do On All Channels. Even with one of the largest and smartest (?) IT users in Europe – http://bit.ly/etvxj [...]

]]>