Comments on: A Cool Idea On Government 2.0 From An Unlikely Vendor http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/ A member of the Gartner Blog Network Thu, 09 Feb 2012 14:26:14 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Web 2.0 and benchmarking « The Great E-mancipator http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/comment-page-1/#comment-1231 Web 2.0 and benchmarking « The Great E-mancipator Wed, 08 Jul 2009 11:23:39 +0000 http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/#comment-1231 [...] post before it (Cool idea from an unlikely vendor)  from Andrea also heralds a warning, a government supplier [...] [...] post before it (Cool idea from an unlikely vendor)  from Andrea also heralds a warning, a government supplier [...]

]]> By: Andrea Di Maio http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/comment-page-1/#comment-1186 Andrea Di Maio Fri, 03 Jul 2009 09:28:50 +0000 http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/#comment-1186 Great point Nick. In fact some people start talking about "government as a platform". However for this to work one needs to overcome a lot of barriers. Not only the reluctance of governments tio relinquish control, but also the many vested interest built around technology investments for e-government. Great point Nick. In fact some people start talking about “government as a platform”. However for this to work one needs to overcome a lot of barriers. Not only the reluctance of governments tio relinquish control, but also the many vested interest built around technology investments for e-government.

]]> By: Nick Jones http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/comment-page-1/#comment-1185 Nick Jones Fri, 03 Jul 2009 09:22:28 +0000 http://blogs.gartner.com/andrea_dimaio/2009/07/03/a-cool-idea-on-government-20-from-an-unlikely-vendor/#comment-1185 It seems to me that what this experience illustrates is that the big challenge of e-government is not delivery but discovery. I.e. finding out what it is that citizens actually want to do online. IMHO the answer to this question won't ever be found by government initiatives or individual departments creating "government 2.0" sites which support their political and operational goals but may be totally irrelevant to citizens. It seems to me that we need to reformulate the problem and ask not "how should we deliver e-government" but " how should we find out what e-government should be"? Looked at from this perspective maybe the role of government ought to be to expose lots of information and APIs to maximise the number of individuals and organisations who can experiment with them. It seems to me that what this experience illustrates is that the big challenge of e-government is not delivery but discovery. I.e. finding out what it is that citizens actually want to do online. IMHO the answer to this question won’t ever be found by government initiatives or individual departments creating “government 2.0″ sites which support their political and operational goals but may be totally irrelevant to citizens. It seems to me that we need to reformulate the problem and ask not “how should we deliver e-government” but ” how should we find out what e-government should be”?

Looked at from this perspective maybe the role of government ought to be to expose lots of information and APIs to maximise the number of individuals and organisations who can experiment with them.

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