Andrea DiMaio

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Andrea Di Maio
VP Distinguished Analyst
12 years at Gartner
25 years IT industry

Andrea Di Maio is a vice president and distinguished analyst in Gartner Research, where he focuses on the public sector, with particular reference to e-government strategies, Web 2.0, the business value of IT, open-source software… Read Full Bio

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Pupils Can Rate Teachers On Line: What’s Next?

by Andrea Di Maio  |  June 23, 2009  |  2 Comments

Some time ago I debated the issue of whether teachers should use social software and what sort of challenged they are going to face. A recent decision by a German court pushes the boundary further, by ruling that pupils can rate teachers on line.

The next step might be the possibility for pupils to shoot short videos to witness teachers’ performances to support their ratings, or to record inappropriate behaviors of sort.

Teachers are just one category of public workers exposed to new levels of transparency and to a constant blurring of the boundaries between performance management and privacy. Doctors, nurses, or any other citizen-facing employee will be at risk of being rated, seeing his or her performance appraisals crowdsourced and featuring on video sharing sites.

Students already take pictures or videos of their teachers with a mobile phone and upload those on YouTube or Flickr. These behaviors are usually an appropriately punished as invasion of privacy. However things may change quite soon. I would not be surprised if some protective parents encouraged their kids to collect evidence to use when challenging their teachers’ marks.

2 Comments »

Category: web 2.0 in government     Tags: ,

2 responses so far ↓

  • 1 Andrés Nin Perez   June 24, 2009 at 7:53 am

    Quite an interesting topic!!! What should be the limit of grassroot initiatives dedicated to the evaluation of public services? It is not only the case of education services. Similar objections could be expressed related ro health services or even justice.

  • 2 Identidad electrónica personal y los límites del crowdsourcing « Apuntes electrónicos   September 8, 2009 at 4:43 pm

    [...] sólo acabamos de empezar.  La evaluación de servicios públicos puede ir más allá. Hace unos días Andrea di Maio ponía un ejemplo para la meditación en su blog. Hay que encontrar los límites del crowdsourcing Entre la libertad de expresión y la protección [...]