Comments on: Government 2.0 Won’t Happen Without Officer 2.0

By: Mark Drapeau’s Five Predictions for Gov2.0: Good Starting Point, But Not Far Enough

Wed, 16 Dec 2009 19:12:30 +0000

[...] is however a sixth prediction that I was expecting to read, and that’s about the rise of employee 2.0. For some reason, most government professionals and researchers are relatively silent about this, [...]

By: Security Concerns Are An Elegant Excuse Not To Tackle Government 2.0

Security Concerns Are An Elegant Excuse Not To Tackle Government 2.0 — Tue, 24 Nov 2009 01:23:12 +0000

[...] As i said in the past, the crux of the matter is (1) to empower employees to access external social networks (2) in order to find useful avenues to deliver value to both their constituencies and their agencies. Overcoming security concerns is a necessary condition, but not sufficient: agencies need to adopt frameworks that provide employees and their managers with the necessary tools (and I am not really talking about software tools here) to hunt for value in external communities by engaging with them on those communities’ terms. [...]

By: Why North Americans Will Get Government 2.0 and Europeans Won’t

Why North Americans Will Get Government 2.0 and Europeans Won’t — Sat, 31 Oct 2009 01:54:41 +0000

[...] messages. The blurring boundaries between internal and external collaboration, the urgency of empowering employees besides (or rather than) citizens, the need for simple and enforceable social media policy that [...]

By: From Athens on the Net to Spartans at the Gates: The Missing Link of Government 2.0

Tue, 15 Sep 2009 07:23:29 +0000

[...] made this point a number of times in the past (see here and here), and yet it seems to me that employees 2.0 are not yet given a fraction of the attention they [...]

By: It’s Time For E-Government and Government Employees To Get The Dignity They Deserve

Wed, 26 Aug 2009 22:53:29 +0000

[...] where boundaries blur across people, sectors, geographies and roles, then we have to accept that the role of government employees will change in ways we cannot yet anticipate. They will be information creators, assessors, brokers, [...]

By: Citizen-Driven Government Must Be Employee-Centric, Too

Citizen-Driven Government Must Be Employee-Centric, Too — Thu, 11 Jun 2009 16:55:40 +0000

[...] been touching upon how important employees are to a successful government transformation and how “government 2.0” needs an “officer 2.0” to actually [...]

By: Andrea Di Maio

Andrea Di Maio — Mon, 01 Jun 2009 07:16:25 +0000

Public Strategist is correct in pointing out that blogs by government officials are not there, and I would be surprised if they would. Different employees in different roles will get value from different uses of social media. Some may just read blogs from constituents, others may browse for relevant pictures (witnessing a crime or a fraudolent event), others may engage in fora and discussions with constituents (e.g. in human services), others may publish problems for the “crowd” to solve them (look at recovery.gov). There is no single recipe, but what is absolutely fundamental is for government executives to create a context that is conducive to discovering whether and how social networking can add value to fulfil their agency’s mission, as opposed that stating a blanket policy that applies to everyone.

By: Andrea Di Maio

Andrea Di Maio — Mon, 01 Jun 2009 07:11:30 +0000

Ari, good point about the “2.0″. I have posted before about my distaste for this versioning exercise that some consultants are doing, but I suspect it is too late to make people change their mind (same battle we lost when telling people that the “e” of “e-government” did not make much sense).
The crux of the matter is that without people government organizations cannot work, does not matter how much technology you are going to inject. The irony is that while (some) politicians believe that more technology can help them get rid of people, reality is that technology can empower those same employees to become the most important driver for change.

By: Despina Babbage

Despina Babbage — Mon, 01 Jun 2009 06:31:26 +0000

so true Andrea

By: Ari Herzog

Ari Herzog — Mon, 01 Jun 2009 02:08:32 +0000

If you remove the 2.0 part, you got me sold.

Governments have employees, agencies, vendors, stakeholders; not versions of employees, et al.

By adding the versions, you’re turning this into something it needn’t be–and only confuses people who don’t know what you’re referring to.