Andrea DiMaio

I have seen multiple press articles (for instance look at this one) over the last few days about how rapidly usa.gov is changing to incorporate some web 2.0 characteristics.
There are different kinds of feeds that one can register to (health and consumer news, updates on the federal blog). There are social bookmarks. There is access [...]

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Today I had a very interesting conversation with a client from a national government department who is trying to make a business case for using web 2.0 technologies and approaches. What the client is particularly interested on is the impact on effectiveness and efficiency of internal government operations, since his agency is responsible for rationalizing [...]

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On the same day when he issued the memo on openess that I covered in a previous post, President Obama tackled – in a second memo – the problem of modernizing the guidelines to apply the Freedom of Information Act (FOIA).
The memo reminds that
Nondisclosure should never be based on an effort to protect the personal interests [...]

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In a memo published on January 21st, i.e. only one day into his Presidency, the new US president urges his administration to act to create an “unprecedented level of openness in Government … to ensure the public trust and establish a system of transparency, public participation, and collaboration“.
As far as transparency, the aims are  [...]

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Anthony makes a good point in his reply to my earlier post, and stresses that “This particular effort may not be very effective. However, the Presidency is about leadership and he is showing leadership here. ” There is no doubt about that. My main concern – I am pretty sure the new administration is very [...]

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The recent step by the president-elect’s team to gather input directly from citizens through a Citizen Briefing Book is welcomed with favor by all those who, like me,  truly believe in the transformational role of social software in government. As the email sent by the transition team to those registered to Obama’s site says “it’s [...]

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Over the last few weeks I’ve had conversations with clients who are revising or developing their portal strategies, either at a whole-of-government or at a domain level. Almost inevitably the discussion shifts toward how many services, how much automation, how much seamless integration are really needed to meet customer expectations, taking into account the unfavorable [...]

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There is something that has always surprised me as a government analyst. When we do surveys, online or otherwise, respondents always rate “mobile technology” amongst the very top when it comes to what matters to government agencies. However, our government team receives relatively few inquiries on this topic  while, looking at inquiry data, our colleagues who [...]

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