Andrea DiMaio

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Government Mashups and Market Neutrality

October 28th, 2008 · 3 Comments

Last week I was having a conversation with a regional authority that is exploring how to make its public information easily available through mainstream social networking sites, such as Facebook or YouTube. Interestingly, the conversation moved very soon away from trust, security and reputation issues, and touched upon a rather new topic that I do not recollect any client had raised before.

Let’s suppose a government organization decides to push some of its video material on YouTube, or to use Flickr to share photos, or to create its own page on Facebook: is there a risk that other players in those spaces (say MySpace or Snapfish) complain that they are not  being treated “fairly” by government?

Electronic information and service provision so far has been mostly limited to individual agency web sites or government-wide portals, whose implementation and operation is either managed internally or tendered out to vendors through traditional public procurement mechanisms. Deciding to reach out to specific communities and channels implies making a choice, and this is going to create issues for conservative government executives. For instance, the increasingly popular “mashup contests” such as those promoted by www.showusabetterway.com or www.appsfordemocracy.org, while starting with very open premises, may end up making choices about which application is going to use which data.  Of course making data available in a mashable format will allow many others to leverage those, but the fact remains that some application developers, web sites, communities will get an advantage.

This is opening two new fronts in the whole web 2.0 discussion.

  • The first one concerns how government organizations may circumvent public procurement by invoking the “power of information”: what if mashup contests and similar initiatives become the conduit to procure entire systems in a completely different way, breaking them into smaller chunks that stay below the threshold for competitive tendering? Or are mashup contests a new form of competitive bidding and, if so, should they be further regulated? 
  • The second front is how to ensure a smooth functioning of the market created by such “power of information”. Players in this market include IT vendors, associations. professional services organizations, online communities, and government entities. What are the competition rules? Which traits would define a dominant player? How to ensure market neutrality when publishing a new piece of public information?

While it may look still too early to pose these questions, they will need to be tackled sooner than many think.

Tags: web 2.0 in government

3 responses so far ↓

  • 1 Darren Taylor // Oct 28, 2008 at 10:53 am

    Andrea, I spoke with you last week at the NICS ICT Conference and after listening to your presentation I had the same thoughts.

    As you know Government needs to be seen as neutral, not favouring one vendor/supplier/provider over another unless they have good reason to. By disseminating our information through social networks Government runs the risk of being criticised for say choosing Facebook over Bebo. However, I think we need to start somewhere and I would say this is the same level of risk as “letting go” of our information, say via Wikis.

    It does seem though that we need to give some thought around setting baselines. We need to create guidance to assist the selection process, such as choosing the top 3 sites (rather than just 1 dominant player) of a specific nature or audience. Perhaps this is a job for the COI but I’d like to see another Government organisation take this leap so we can begin to understand and protect against any pitfalls.

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