Gartner Blog Network

Posts from Date:   2008-9

A question that both US presidential candidates did not answer

by Andrea Di Maio  |  September 29, 2008

Like many people I have been listening to the debate between Obama and McCain. The third question that the moderator asked was “Which part of your programs will you have to give up in order to pay for the financial rescue plan (i.e. the 700 billion dollar bailout)?”. Both candidates stressed what they will certainly […]

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If not the largest shared service initiative in Europe, certainly the boldest

by Andrea Di Maio  |  September 26, 2008

Yesterday I was with my colleague Max Claps at a briefing in Copenhagen, where we had a chance to discuss the two big “shared service” initiatives that are being undertaken by central government there. One concerns the sharing and consolidation of all IT infrastructure under a single organizations that will be hosted by the tax […]

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More Shared or More Services?

by Andrea Di Maio  |  September 24, 2008

In a previous post I shared a controversial view about the role and importance of shared services for governments. Over the last couple of days I have had several meetings with government organizations contemplating some form of shared services as well as vendors who want to play in this space. Interestingly enough, those who focus […]

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Open Source Software: Freeing Government from Outsourcing Lock-In

by Andrea Di Maio  |  September 23, 2008

I am in a different European country today and I had two more meetings about open source. Like yesterday, the conversation was about how open source software can help government organizations better deal with their outsourcers and system integrators. I met two large agencies respectively in the area of social security and health insurance, and […]

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Governments and open source: looking backward?

by Andrea Di Maio  |  September 22, 2008

Today was one of those days when you tell something that surprises a client in one meeting and gets confirmed by another client in the next meeting. I was discussing with some people who are in charge for the open standard and open source policy in a particular country, telling them that IMHO they had […]

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And Now… Shooting E-Government Surveys

by Andrea Di Maio  |  September 20, 2008

In a previous post I recalled my doubts about the accuracy and usefulness of those surveys that try to rank different jurisdictions. The latest ones – respectively ranking US states and countries worldwide – were published by Brookings Institution (until 2007 by Brown University) and unsurprisingly both got press exposure and raised questions by some […]

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Shared Services in Government: Much Ado About Nothing?

by Andrea Di Maio  |  September 19, 2008

Yesterday I had an interesting conversation with a client working for a central government authority that is in the middle of developing its sourcing strategy. They plan to outsource a number of services, including IT, HR, vehicle fleet management and more, and they are looking into available shared service arrangements. The client expressed his discomfort […]

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Is There Anything Greener Than The Dollar?

by Andrea Di Maio  |  September 18, 2008

This morning I was reading an email sent by my colleague Richard Harris with a couple of press highlights about Green IT in the Australian Government, and at the same time I was listening to the news highlighting that the Democratic presidential candidate believes millions of jobs can be created in the environmental industry. This […]

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Will Government Portals Thrive or Fight To Survive?

by Andrea Di Maio  |  September 16, 2008

As some of this blog’s readers might know, back in January 2001 I wrote a research note entitled “Why Today’s Government Portals Are Irrelevant”. In that note I said that “the infrequent nature of G2C interaction and the possible role that intermediaries and aggregators in the private and nonprofit sector may play, casts doubt on […]

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Government Mashups: How Granular?

by Andrea Di Maio  |  September 15, 2008

Earlier today I had an interesting conversation with a local government CIO who is exploring the potential of Web 2.0. It was refreshing, as we did not jump straight into the usual blogs and wikis stuff that seems to be so interesting for many, but we focused on how web 2.0 can be used to […]

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