Gartner Blog Network

AWS moves from ECU to vCPU

by Kyle Hilgendorf  |  April 16th, 2014

In a quiet move yesterday, Amazon Web Services apparently abandoned their Elastic Compute Unit (ECU) approach to describing and selling EC2 instance types and towards a more traditional vCPU approach. This was done without any formal announcement and I wonder what effect it will have (positively or negatively) on customers....

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When and When Not to Offshore Master Data Management? Wrong question!

by Andrew White  |  April 16th, 2014

I had a great call with an end user yesterday: they wanted to talk about how to be successful with an offshore/shared service for MDM.  Apparently the client has experienced challenges with their MDM program in an offshore environment. The key point for me here was that shared services and...

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Mastering your WAN

by Andrew Lerner  |  April 10th, 2014

The Masters golf tournament starts this week, and as branch users stream video, it can lead to a tradition of degraded WAN performance unlike any other.  If you’re looking for ways to address recreational Internet traffic, I’ve blogged about that here.  However, when evaluating WAN performance, it makes sense to take...

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Heartbleed hit your APIs too...Manage those dependencies!

by Gary Olliffe  |  April 16th, 2014

With all the media coverage of Heartbleed over the last few days it occurred to me that there has not been nearly enough coverage given to the impact of Heartbleed on web APIs, both from the perspective of a consumer and provider. When it comes to Heartbleed's impact on and...

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SIEM Webinar Questions - Answered

by Anton Chuvakin  |  April 14th, 2014

Last year, I did this great SIEM webinar on “SIEM Architecture and Operational Processes” [free access to recording! No Gartner subscription required] and received a lot of excellent questions. This is the forgotten post with said questions. The webinar was about “Security information and event management (SIEM) is a key...

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Contribution : Cool Vendors in IT Operations Management

by Jonah Kowall  |  April 15th, 2014

In addition to the Unified Communications coverage I also participated in research around IT Operations management software. I contributed a write-up of a small innovative Boston area company Centerity, who provides unified monitoring technology. The simplicity and focus of organizations to simplify and reduce the cost of availability monitoring is...

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Making Digitally-Led Customer Experience an Operational Discipline

by Jake Sorofman  |  April 15th, 2014

Digitalization is blurring the boundaries between product, service and brand experiences. Take Gartner’s Nexus of Forces—the collision of cloud, social, mobile and big data—and smash it together with the forces of change in both behavior and expectations occurring in consumer markets today. The result is a brave new world that...

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10 Things to Look for Before You Post or Share Social Marketing Content

by Jennifer Polk  |  April 15th, 2014

It’s was a busy Monday in social media,  especially for brands like American Airlines who faced a Twitter threat from a teen and US Airways who committed a social marketing faux pas by sharing an inappropriate image on Twitter.  And while it’s easy to sit back, poke fun and pass...

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Wasted Words - Why Marketing Content Longer than 3 to 5 Items Does Not Work

by Hank Barnes  |  April 15th, 2014

I've long been a believer in simplifying your story and finding the 2 or 3 things that matter most, emphasizing those and leaving the rest for more interactive discussions (e.g. when responding to questions from your prospect).   When I bring this up, most people generally agree that it is...

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What CEOs think of Digital Business

by Peter Sondergaard  |  April 14th, 2014

This week we published the 2014 Gartner CEO and Senior Executive Survey. Among the key findings is evidence of a bullish attitude by CEOs and senior executives toward technology-fueled business growth in 2014 and 2015. The same bullish attitude can’t be said for investors in tech-related stocks recently. What really...

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Don't Let This Happen to Me; Looking to Do a Good PCC Keynote

by Jeffrey Mann  |  April 14th, 2014

Like most Gartner analysts, I do quite a few presentations at our events. Sometimes, I get involved in the keynotes, which are both much more fun and much more intense. With each keynote, we want to try something new, provoke different ways of thinking and have a little more fun...

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