Gartner Blog Network

Five Reasons Your Social Analytics Are (Probably) All Wrong

by Martin Kihn  |  October 21st, 2014

It hurts me more than it hurts you for me to say this, amigos: Your social marketing measurement may be downright antisocial. First, let me ask you a question: Does this look familiar? Hold that thought. Now, social marketing measurement here means information pulled from common social media listening tools...

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House of Cards and the Difference Between Loyalty and Advocacy

by Jake Sorofman  |  October 15th, 2014

I was late to the House of Cards party. In fact, I almost didn’t show up. Quite consciously, I determined I wouldn’t submit to the siren song of this algorithmically derived leviathan for fear of its well documented addictive qualities. But then I got curious. Really, how bad could it...

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Magic Quadrant for Application Delivery Controllers (ADC)

by Andrew Lerner  |  October 21st, 2014

We just published the 2014 Magic Quadrant for Application Delivery Controllers (ADC)  (Gartner subscribers only). The Magic Quadrant includes analysis of ten vendors in the ADC market. In going thru the research process, here are a couple things of note… Changing Landscape In comparison to the 2013 ADC Magic Quadrant, four...

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SAP TechEd 2014 Day 1 (for me, Tuesday): Key Themes for me: SAP Needs Your Problems, and Now

by Andrew White  |  October 21st, 2014

Please note that I was once a user of ERP and supply chain planning applications (never having worked in IT); and also a software vendor selling SCP solutions that integrated to many different ERP systems; and then a Gartner analyst covering SCM/SCP.  For the last 5 years I have focused...

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Gartner Forecasts Triple-Digit Growth in 3D Printer Shipments

by Pete Basiliere  |  October 21st, 2014

3D printer sales to exceed $13.4 billion in 2018 with 2.3 million units shipped. Our annual forecast incorporates all 3D printers across all of the current 3D printing technologies. Globally, we expect shipments will grow at a compound annual growth rate of 106.6% and revenue will climb at a CAGR...

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Want to Compete on Customer Experience? Do This First

by Richard Fouts  |  October 21st, 2014

Invest in your people.  DHL Express, the international shipper, is one of many good case studies on this topic. Five years ago when DHL decided to focus exclusively on international shipping, chief customer officer Christine Nashick was charged with overseeing the effort to get an exceptional customer experience in place....

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Yet more reasons to work at Gartner with me

by Lydia Leong  |  October 21st, 2014

The TL;DR: My team at Gartner has an open position for someone who has a strong understanding of cloud IaaS -- someone who has experience architecting for the cloud, or who has worked on the vendor side of the market (product management, solutions architecture, engineering, consulting, etc.), or is an...

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Join Mike Walker in Minneapolis to Learn How EAs are Essential to Innovate Digital Disruptions

by Mike Walker  |  October 21st, 2014

  IT Leaders Must Leverage EA to Understand the Value and Impacts Please join me at an in Minneapolis for this in person Gartner Local Briefing. The good news is that whether or not you are a Gartner client, a Local Briefing is the perfect venue for gaining the understanding...

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Wasting Time - The Bane of Buying and Selling

by Hank Barnes  |  October 21st, 2014

Nothing bugs me more than wasting time.    I don't like being on time for meetings and waiting several minutes for others to join.   I don't like reading about a product that seems interesting, only to find nothing of real value as I read on.    And I don't...

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Docker is the New Java

by David M. Smith  |  October 21st, 2014

Microsoft and Docker's recent partnership reminded me of how the world has changed. I'm thinking about the introduction of Java back in the 1990s. Back then I was extremely skeptical of Microsoft's motivations for their "support" of Java. This time I am not skeptical of their motivations with Docker. The...

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Fairy-tale Castles, Mad Kings and Business Analytics: the Gartner BI Summit

by Alan D. Duncan  |  October 20th, 2014

Those of you who have been follow me for a while will know that  my blogging can sometimes be as much travelogue as it is about data and analytics. ("Holding the Law In Our Hearts", "Winning With Big Data" and "Context is Crucial, but People are Paramount" are all such examples.) This week has seen me back on my travels,...

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