Gartner Blog Network

More Cloud Security Monitoring Contemplations

by Anton Chuvakin  |  April 25, 2017

Your choice for security monitoring and/or threat detection technologies for different cloud models (SaaS, PaaS, IaaS) is, essentially: Use the security controls that your cloud service provider (CSP) offers …...

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You Don't Have to Be a Disruptor to Be Disruptive

by David Yockelson  |  April 25, 2017

Nearly every organization is considering or undertaking some form(s) of digital transformation. Nearly every technology and service provider (TSP) is attempting to tailor its offerings to organizations undertaking transformation. [editor's...

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Ericsson to overhaul strategic business decisions amid digital infrastructure marketplace changes

by Martina Kurth  |  April 25, 2017

The CSP infrastructure market is undergoing a rapid shift toward software-driven and cloud-based service delivery infrastructures to cater to evolving digital market needs. This evolution is disruptive for traditional suppliers....

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It's Not Your Story

by Hank Barnes  |  April 25, 2017

After my flurry of posts on the Gartner Tech Growth and Innovation Conference last week, I'll keep this one short. When trying to create the story of your product or...

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Establish Communities to Better Engage Your Sales Partners

by Ilona Hansen  |  April 25, 2017

Listening to channel partners and becoming empathic to their needs and objections is one of the most undervalued components in partner enablement. Sure, implementing lucrative incentives and valuable content through...

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IBM and the Battle for the Digital Future Continues - Quietly

by Andrew White  |  April 25, 2017

IBM reports another quarter and its revenues decline again.  So far, so bad?  I wonder.  Here's the thing: the future success of businesses will not be predicated on process (what...

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Hot off the Presses: New Gartner ABM Research

by Todd Berkowitz  |  April 24, 2017

Gartner Account-Based Marketing Framework I've been ignoring this blog for the past couple of months, but I promise that I have a really good reason! Julian Poulter and I have...

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Your Robot 1040 Tax Form

by Craig Roth  |  April 24, 2017

You may have turned in your taxes, but have your robots turned in their Robot Tax Forms? If you are a robot, make sure you fill out your Form 10000010000...

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Why Communication is a Cornserstone of Customer Experience

by Jennifer Polk  |  April 24, 2017

It's been said that CX is the new competitive battlefield and brands that lead in CX put the customer front and center. If the customer is truly at the center of...

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The Customer Experience of the Future

by Jessica Ekholm  |  April 24, 2017

Greater competition and growing user power have eroded traditional product- and service-based differentiation. Many businesses see the customer experience (CX) as a sustainable source of competitive differentiation. In addition, disruptive...

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