Gartner Blog Network

No, Every Employee Isn't a Marketer, Salesperson or Service Rep

by Augie Ray  |  August 22, 2017

I hate it when I see people say things like "Every employee is a sales person," "a marketer," or a "customer service rep." The intent may be to emphasize how every...

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Digital Disruption Demands Demystification (Hype Cycle Season)

by Hank Barnes  |  August 22, 2017

Okay, okay, my title is alliteratively overwhelming, but at a time when seemingly every article talks about disruption, it is important to separate hype from reality.   Gartner Hype Cycles...

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New Data and Analytics Research: Chief Data Officer 2018 Vision and Data Mgt Best Practices for AI

by Andrew White  |  August 21, 2017

Debra Logan and colleagues has just published Leadership Vision for 2018: Data and Analytics Leader. Data and analytics leaders will find themselves at the heart of digital business transformation. Data and...

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Digital Platforms Force Rethink in Competition Theory

by Andrew White  |  August 18, 2017

  Diane Coyle, author (see GDP: A Brief but Affectionate History) and professor of economics at the University of Manchester, penned a comment in today's US print edition of the...

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New Data and Analytics Research: Life of the Chief Data Officer and Data Visualization

by Andrew White  |  August 18, 2017

My colleague Valerie Logan just updated this note: The Life of a Chief Data Officer: A High-Wire Balancing Act. High-performing data and analytics leaders, like high-wire artists, must keep balanced while...

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Spotlight on Oracle: Critical Capabilities for Cloud Core Financial Management Suites

by Andrew White  |  August 18, 2017

Spotlight on Oracle – Highlights new research that covers or relates to Oracle. Nigel Rayner and colleagues just published the Critical Capabilities for Cloud Core Financial Management Suites for Midsize, Large and Global...

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Can AI Do Too Much?

by Andrew White  |  August 18, 2017

A front page article in today's US print edition of the Wall Street Journal's Business and Finance section, titled "Let's Prevent ETF's From Eating the Economy" caught my eye.  The...

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Catching Up with the Gartner CRM Sales Research Team

by Tad Travis  |  August 18, 2017

It has been a busy, fruitful summer for me and my colleagues in the Gartner CRM Sales research practice.  In the last three months we: Published the 2017 version of...

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Spotlight on Oracle: SAP Customers on Oracle Runtime DBMS

by Andrew White  |  August 17, 2017

Spotlight on Oracle – Highlights new research that covers or relates to Oracle. Bill Ryan and colleagues just published SAP Customers on Oracle Runtime DBMS: Accelerate Your Licensing Decisions as Prices Continue to...

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Gartner's New IRM Magic Quadrant Signals End of GRC Era

by John Wheeler  |  August 16, 2017

Over the past several years, Gartner has evolved its research of Governance, Risk and Compliance (GRC) technology solutions to meet the increasingly complex needs of the security and risk management...

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