Gartner Blog Network

Digital Commerce Platforms are the #1 project for enabling digital business models.

by Steve Crawford  |  March 23, 2017

Digital commerce is the #1 transformational project for enabling digital business models. So how and why are enterprises implementing digital commerce? Digital Commerce Platform Growth Trends and Directions Gartner surveyed...

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New Research: Market Guide for Master Data Management (MDM) External Service Providers

by Andrew White  |  March 23, 2017

My colleague Bill O'Kane and others just published the Market Guide for MDM External Service Providers. External service providers of master data management solutions provide substantial value in helping organizations...

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How Brands Are Turning Into Algorithms

by Martin Kihn  |  March 23, 2017

In a recent AdExchanger Talks podcast, Nate Woodman of IPONWEB surfaced the specter of what we might call the brand-gorithm: a proprietary algorithm unique to a brand and used to...

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Research Corner: New research that covers, relates to, or mentions Oracle: Identity Governance and Audit and Protection.

by Andrew White  |  March 23, 2017

Research Corner: Highlights new research that covers, relates to, or mentions Oracle. Lori Robinson just published the Evaluation Criteria for Identity Governance and Administration. This document provides a comprehensive set of...

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Customer Experience, Innovation and the Slow Death of Famed Brands

by Augie Ray  |  March 22, 2017

[caption id="attachment_458" align="alignright" width="300"] Source: JMV on Flickr;[/caption] This week, Sears reported that it has "substantial doubt" about its ability to stay in business unless it can borrow more and...

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Read Our Recent Papers? Please Provide Feedback!

by Anton Chuvakin  |  March 21, 2017

This post is of interest to paying Gartner GTP clients only (details on how to become one) Short version: If you read any of our recent Gartner GTP security papers,...

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Thinking Beyond the Cloud with Digital Applications

by Steve Crawford  |  March 21, 2017

Digital applications create the software foundation on which enterprise organizations' digital business models are being built.  In the report, "Market Insight: Thinking Beyond the Cloud — Defining Digital Applications," Gartner defines a Reference...

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by Andrew Lerner  |  March 21, 2017

Microsegmentation is a hot topic, and is one of the top-three inquiry subjects for Gartner clients regarding cloud security. I’m not a security analyst, but microsegmentation comes up quite a...

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Parochial, Me-First Mindsets Stymie Customer Experience

by Hank Barnes  |  March 21, 2017

Recently, I was talking with someone in a sales role for an enterprise company and I got reminded of the important role that people play in customer experience. This person...

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Timing will Make or Break the Success of CSPs in SDN/NFV

by Martina Kurth  |  March 20, 2017

The proliferation of SDN/NFV will change the DNA of CSPs. As CSPs move away from traditional network to cloud-based service delivery operations, this will fundamentally change the way they create,...

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