For so many years buyers of cellular services were so used to complicated and inefficient cellular pricing. Individual plans made users gamble on how many minutes they would use each month. Guess too many and you had minutes you paid for but couldn't use. Guess too few, and even worse--penalized...
Cellular Pricing Evolution: One Foot From The Swamp
July 2nd, 2009 · by Phillip Redman · no comments
E-Discovery in California Becomes More Formal
July 2nd, 2009 · by Whit Andrews · no comments
Yesterday, California joined the orderly progression toward more formalized e-discovery rules via an instant law Gov. Arnold Schwarznegger signed without apparent fanfare. You'll find a substantial amount of excellent research we've written about e-discovery on Gartner.com. The first pieces are from 2005 and there's more than 60 as of now...
Capability is more powerful than process
July 2nd, 2009 · by Mark McDonald · no comments
Mention the word capability and people ask you to define it. Define it and people ask you to tell them how it is different from a process. When you mention that many capabilities are named after processes they say "aha" so there is no difference. But, they miss the boat. ...
In a Recession, MSS Showed Strong at The 2009 Gartner Information Security Summit
July 2nd, 2009 · by Adam Hils · no comments
As Gartner's main analyst covering security for small and midize businesses (SMBs), I hear both from smaller customers - and from the vendors who love them - what SMBs want, and what vendors are trying to sell them. It's no secret that MSS/cloud/security-as-a-service (SaaS) offerings have become more attractive with the...
Magic Quadrant (hosting and cloud), published!
July 2nd, 2009 · by Lydia Leong · one comment
The new Magic Quadrant for Web Hosting and Hosted Cloud System Infrastructure Services (On Demand) has been published. (Gartner clients only, although I imagine public copies will become available soon as vendors buy reprints.) Inclusion criteria was set primarily by revenue; if you're wondering why your favorite vendor wasn't included,...
Here Comes More E-Government Benchmarking
July 2nd, 2009 · by Andrea Di Maio · no comments
Yesterday Capgemini announced that it was awarded by the European Commission a four-year extension of its seven-year e-government benchmark. From the announcement it looks like it will still be a supply-side assessment, applied on a regular basis to 31 countries. I have not seen any further information about the details...
Red, White and Hoping for a Boom
July 2nd, 2009 · by Jim Sinur · no comments
Here we are in the middle of this economic adventure and it’s time to celebrate our independence from the Brits. I never understood why we did this because they are so cool and have great beer. I guess it was independence and taxes. Never mind. I think it is time...
Describing EA Services (those offered by an EA team/program)
July 2nd, 2009 · by Bruce Robertson · 2 comments
Defining EA as a set of services are a new way to describe what EA does and what the outcome or result or deliverable of EA activity will be. Using the service term certainly gets a useful clarifying discussion going about who the consumer and provider are, and what is...
Back from the Whirlwind - Gartner Information Security Summit Recap
July 2nd, 2009 · by John Pescatore · one comment
A typical day in the life of a Gartner analyst means being on the phone with Gartner clients most of the day and Gartner conferences are like compressing a few weeks of that into just a few days - interspersed with giving presentations every few hours and the occasional hospitality...
What went wrong with mobile video?
July 2nd, 2009 · by Nick Jones · 3 comments
Mobile video is one of those technologies which my heart tells me ought to be much more successful than it is. Pretty much every mobile can record video, and some of the newer ones sport wide screen, HD, image stabilisation, and soon we'll get HDMI outputs too. But despite the...