Gartner Blog Network

Transforming to Unified Retail Commerce

by Robert Hetu  |  January 23, 2017

Today's retailers must enable and enhance customer lifestyles. Customers expect flexible and consistent shopping between and across retailer's channels. To support unified retail commerce, retail CIOs must help unify execution...

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Microsoft Enters 2017 With 45 Offerings in Magic Quadrants

by Merv Adrian  |  January 23, 2017

In Q1 2017, as always, we reset this chart - no bold or italic for new entries. As of January 20, no new MQs had yet been published in 2017...

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Collective Intelligence Benchmarking

by Andrew Lerner  |  January 20, 2017

Traditional monitoring tools often struggle to correlate the myriad of datasets resulting from increasingly distributed applications and services beyond the control of enterprise IT, and this will only get harder......

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“Next gen” Differentiation. Is that Lazy Marketing?

by Michael Maziarka  |  January 20, 2017

Recently I took a call with a customer during which we reviewed and discussed some of the company’s web content. As the primary point of differentiation, it highlighted that the...

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New Research: Analytics and Business Intelligence Modernization Primer for 2017

by Andrew White  |  January 20, 2017

My colleague Gareth Herschel just published Analytics and Business Intelligence Modernization Primer for 2017. The 2017 analytics research agenda is driven by our clients' business needs for ubiquitous and sophisticated analysis...

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New Research: Magic Quadrant for Master Data Management Solutions

by Andrew White  |  January 20, 2017

My colleagues Bill O'Kane, Michael Moran and Teri Palanca just published the Magic Quadrant for Master Data Management Solutions. This new Magic Quadrant addresses the current focus of the MDM market...

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Oracle Cloud Strategy

by Andrew White  |  January 20, 2017

This week I attended an Oracle event put together for industry analysts.  I have attended these kinds of events off and on over the years and they are very useful....

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What Brands Do You Love? A Quick Customer Experience Exercise

by Augie Ray  |  January 19, 2017

What brands do you love? Stop. Make a list. Write them down or type them out, then continue reading. --- --- --- Did you do it? I'm serious. Here's a free...

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There Is No "Privacy" When It Comes to Social Media

by Jenny Sussin  |  January 19, 2017

You'd think after enough political and celebrity scandals this would be obvious to everyone, but alas it's not. A social analytics vendor that I've spent time covering over the years had come...

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Use Cases for Mobile VR - Available Today

by Marty Resnick  |  January 19, 2017

Mobile Virtual Reality (VR) is ready for organizations to achieve value with, today.  Realizing the technology still has a lot of maturity and growth expected, and needed, there is still...

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