Gartner Blog Network

"Risk First, Security Second" in Real Life

by John Wheeler  |  May 29, 2015

In my previous blog post, I utilized the analogy of a race car vs. an armored car to demonstrate the need for a "Risk First, Security Second" approach to digital...

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Everything You Wanted To Know About CX But Were Afraid to Ask

by Martin Kihn  |  May 29, 2015

This week Gartner releases its Customer Experience Special Report. Those of you who have not – ahem – experienced such an exhibit are in for a treat: it is a...

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InsideSales.com Buys C9- Let the Fun Begin

by Todd Berkowitz  |  May 29, 2015

Yesterday morning, InsideSales.com announced an acquisition of C9, a deal between two of the major players in the predictive sales analytics market. (You can read the Gartner First Take about...

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The real headline today: forget Blatter-think Beijing

by Andrew White  |  May 29, 2015

There was a lot to think about this morning, as I sipped my coffee reading the newspapers.  I was nearly moved to blog about a number of things: The idiocy...

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Book Review: By the People, Charles Murray

by Andrew White  |  May 28, 2015

By the People, Charles Murray, 2015, Crown Forum.  I found 'Coming Apart’, Mr. Murray's previous book, insightful and compelling- up until the last part of that book where his recommendations...

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The waiting game...more on productivity

by Andrew White  |  May 28, 2015

I was pleased to see the FT Big Read: Labour in Tuesday's print edition of the U.S. Financial Times.  The subtle was 'The Waiting Game' and in a nutshell it...

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#eSports engaging a generation

by Joerg Fritsch  |  May 27, 2015

Professional video gaming has created a new cohort of superstars, prizes and fans with large scale gaming tournaments and players taking home more than a million USD of annual prize...

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The Value of Information (about you) Always Depends...

by Andrew White  |  May 27, 2015

I listened to IBM’s Marc van Zadelhoff (IBM Security) interviewed on CNBC this morning regarding the 100,000 IRS tax record cyber-crime reported yesterday.  He was reporting on technology used by...

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Revving Up for the London Customer Strategies Summit

by Don Scheibenreif  |  May 27, 2015

In two short weeks, I will have the privelege of delivering the opening keynote for Gartner's  Customer Strategies and Technologies Summit in London on June 10-11 at the Lancaster London Hotel...

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Oil Dividend? What Oil Dividend?

by Andrew White  |  May 27, 2015

I noted with surprise an article in this weekends US print edition of the Financial Times: it was John Authers' The Long View, titled, "Only a pay rise will persuade...

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